Tire Discounters

My latest visit was for an oil change & rotation. Eric got this handled with his guys promptly. I've been using TD for about 11 years now and they just always seem to take care of me and my vehicles. I highly recommend calling for Eric or Gracie to let them take care of your vehicles.
Apr 6th, 2024

I really hate leaving negative reviews because I never want to be that person but our experience was absolutely terrible. We made my appointment for my tires online in January. The confirmation email stated that someone would reach out to us prior to the appt to confirm. My husband called the day before our appointment (March 15) to confirm since we hadnt heard anything and while on the phone, he was told that the tires we chose were not in stock at the store (even though our appointment was scheduled in January and we chose the tires then) and that he would need to come down to the store and put a deposit down in order to get them in stock in time for the appt. My husband did just that- made a special trip down to the store and paid for the tires. We dropped the car off at 8am the day of the appt (Saturday) and my husband got a call at 10am, 2 hrs after we dropped the car off, saying that they wouldnt be able to get the tires until Monday (even though my husband made a special trip down to the store specifically to pay for the tires so that they would get them in time for the appt) and asked if we wanted a different type of tire. We declined and they apologized and stated that they would get the tires from a different location and have it done that day, and stated they would keep us updated. Come 4:30, we still had gotten no update and no call. We searched up the number to call them and saw that they closed at 4pm and wouldnt reopen until Monday. We still tried to call and got a messaging system stating they were closed. We rushed out of the house and made the 25 min drive up there with my spare key in panic mode not knowing what to expect. We arrived at around 5:15pm and found my car sitting outside UNLOCKED. The doors to the building were locked but thank god there were still people there. They were apologetic about not calling us which I appreciated but this whole experience was just awful. Had we not had a spare key to my car and gotten there 30 mins later, would the employees have left and just left my car in the parking lot unlocked until Monday when they reopened?!?! Im definitely not ignorant to the fact that most places are short staffed and everyone is doing the best that they can, but we are just as important as the next customers and I do not feel like we were treated that way at all.
Mar 15th, 2024

I came by yesterday and was told it would be $340 to replace my FRONT brake pads and only take him a couple hours. He said he would get me in first thing in the morning so i show up at 8 am and im not in the system he has to put me in there again and i give him my key and leave. i hear nothing AT ALL so by 2:30 i call and the woman is rude and all she says is if i havent gotten a call then it isnt ready and wouldnt give me any other info. i call again around 5 and they once again dont have me in the system so they put me in and say itll be done by 6. so ive been waiting 9 hours at this point and when i finally show up after close at 7:30 the woman is rude and told me id have to pay $550. they said he ended up replacing my rear brake pads without telling or asking me and wanted me to pay $200 more than i was quoted.
Mar 15th, 2024

Great service!! Gracie was very nice, quick, knowledgeable and seamed very honest. They repaired my flat tire and gave me a quote for new rear brakes and rotors. Very professional people!! I'll definitely be back!!
Mar 7th, 2024

Mar 6th, 2024