Visionworks Doctors of Optometry

Worst experience I've ever had. 1st appointment took over 2 hours, the first "optometrist" I saw gave me a bogus prescription that was worse than what I came in for. I told them my contacts were awful, couldn't see, so I have another vision test, and miraculously have completely different results. How? They give me new contacts, which were damaged, scratched my eye, and send my glasses off for new lenses. 2 weeks later I come back to the store, the glasses prescription is for the original WRONG script. They reschedule a follow-up with a different doctor. 3rd visit went well, doctor actually acted like he cared about my vision. 3rd test, 3rd new script. 3rd times a charm. Send my glasses off again. 2 weeks later I come back for my new glasses to find out the script was garbage again. Thanks for wasting my time. They only refunded my glasses lenses, didn't care about the time I've wasted driving back and forth or waiting on this incompetent staff to "help" me I've wasted too much time and money on this place and won't be going back. *edit* You'll see visionworks asked me to email for more information, well I did, and I've been ignored. I went to a different optometrist today and got a completely different script. I wouldn't ever waste my time or money on such a rip off company who obviously cares more about quantity of customers than quality of customer service.
Mar 26th, 2024

Molly helped me find the perfect eyeglasses frames. Thanks.
Mar 23rd, 2024

We just went here for our very first time yesterday and we had a great experience! Everyone took their time with us and were all so helpful. We brought our 3 year old and 4 1/2 month old with us and they were so accommodating. Our three year old was given stickers and a sucker which was so sweet and made her day. Thank you Hendersonville VW for a great experience!
Mar 23rd, 2024

Mar 22nd, 2024

It was THE best eye exam experience! Check in was easy. The pre-testing associate made me feel at ease and was super funny. The doctor was so nice and easy to talk to. Angel helped me pick out the glasses I needed. I wont ever go anywhere else! Thanks for an easy and smooth experience!
Mar 18th, 2024