Cumberland Mountain Kennels

Update: As of 5/23/22, she has not refunded my deposit. She is now saying DEPOSITS ARE NON-REFUNDABLE, which she does not tell you in advance. I followed Cumberland Mountain Kennel on Facebook and decided to reserve a Shorkie or Morkie. I sent the $200 required deposit in August 2021 and she confirmed that she received it. I didn't hear anything from her again, but around January 7th I saw that she posted that she was expecting shorkie puppies on January 21st so I called her and told her I would like one. I messaged her on January 21st to see how it was going and she said she'd made a mistake and the dog wasn't pregnant, she was just getting fat. After some consideration, I decided that a breeder who couldn't distinguish a pregnant dog from a fat dog wasn't the quality of breeder I wanted . I also noticed she still had a post on Facebook about the false litter so I commented that it was not true. She responded that I was being unreasonable. I have been asking for a refund of my deposit for 2 months but she is no longer responding.
May 21st, 2022

Apr 11th, 2022

Seems to be a common theme, but my dad and I were both taken for $200 each. We put our deposits down in the fall to reserve a puppy out of the two litters that were due in the spring. The communication was lack luster to say the least, but we finally got word that the dogs didnt produce. Because the dogs did not produce in the time that we needed, we asked for our money back. She told us a long story about how she couldnt pay us back because the money had been spent for various reasons and said refunding money wasnt standard breeder protocol. Clearly not sound business practices going on.
Apr 9th, 2022

WARNING!......BEWARE! We gave this lady a $200 deposit last summer for a specific color Morkie that she promised us would be available no later than Spring of 2022. As soon as she received our deposit last summer she sent us a photo of the check by text showing it was received. Fast forward to a few days ago April 29, 2022 and we have not heard one word from her since her photo of our check that she texted us last summer. Not one word from her! So, out of concern I decided about 3 weeks ago to view her Cumberland Mountain Kennels page to see if there were any Morkies that had been born. To our surprise she had posted that the price of the Morkies have increased. But, she doesnt say how much. I also noticed some very bad negative reviews that previously had not been there. The individuals posting these reviews were saying the exact same thing as us. She took their deposit money and they never received a puppy. At that point we grew very concerned since we had not heard from her since last summer. However, we decided to give her the benefit of the doubt still. Fast forward about 3 weeks to April 29, 2022 and we decided to send her a text to inquire when our puppy would be available and to our dismay she had us blocked. Our 2 texts would not go through at all. We also tried to call her and she will not answer and her voicemail says it is full. I posted a very reasonable non accusatory comment on one of her posts asking her to please reach out to us about our Morkie because we could not reach her at the same number as before. Now, it appears that she has erased that comment and we still have not heard one word from her. We need our deposit money back. So, unfortunately, this will now be resolved with our attorney through the court where this lady will also be responsible for all attorney fees. This lady has no conscience or morals or ethics. She is a SCAMMER! BEWARE!
May 2nd, 2022

UPDATE: After finally being in contact with her she offered half of our deposit back with no explanation of why we would not get the full amount. My husband attempted to compromise at $150 but she then stated that because of my "negative" (but fully factual) review she would not return any of it!! This is completely unprofessional behavior and I am appalled that any business would behave in this manner!! Since she feels entitled to money for a product she did not produce, we will ne pursuing further avenues to get the money back. We were referred by a friend that had gotten their dog here. We had been searching for a German Shepherd and contacted her. She told us if we sent a $200 deposit, we would get first pick of the spring litter. We sent the deposit and she confirmed on November 20 with a photo that she received the deposit. Since then communication has gone downhill. She posted about breeding 2 dogs and their expected due dates. So once the first one passed and wr hadn't heard, we contacted her and she said the pregnancy didn't stick but the next one was on puppy watch. Once that date came and went and still nothing, we contacted her again. That time she got us confused with someone who wanted a morkie but eventually we got it straightened out and she said that one didn't get pregnant either but she was hoping a third one she bred did. At this point I was somewhat concerned and confused on how this happened but I gave the benefit of the doubt. Until she told us that she wasn't yet sure about the third dog being pregnant as she can't tell until about 4 weeks before the due date. That sounded extremely odd to me. At that time we found a puppy somewhere else and I told my husband just to request our deposit back. He did so and she had since stopped responding to all communication. DONT SEND A DEPOSIT YOU WILL LOSE IT!!!! We are extremely disappointed as all we wanted was a pet as we had to put a dog down in August and our kiddos were missing their puppy.
Apr 9th, 2022