Chamber of Commerce

      JCPenney

      ( 1042 Reviews )

      JCPenney
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      Hours

      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.1 - (1042 reviews)
      541
      237
      136
      55
      73
      Read Our 1042 Reviews

      Chamber Rating

      Verified Member
      4.1 - (1042 reviews)
      541
      237
      136
      55
      73
      › ‹
      • Rosemary Sanders

        This is about the only big box store JC Penny left at the River gate Mall. The day we went though, they had a great sale!
        Apr 5th, 2024

      • kennedi luster

        The costumer service in jewelry was terrible . I was rushed and constantly reminded that the store was about to close. The individual also had a bad attitude making me feel as if my money was unwanted . She acted as if she didn't want to do her job and lied about having certain items without checking first.
        Mar 25th, 2024

      • Ricky Frazier


        Mar 16th, 2024

      • Kim Hassell (Cammie)

        Always friendly staff
        Feb 28th, 2024

      • Emerging Business & Development Services (Scott Fisher)


        Feb 25th, 2024

      Read Our 1042 Reviews

      About
      JCPenney

      JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Goodlettsville, TN to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

      Contact Info

      Vidoes

      Payment Methods

      • AMERICANEXPRESS
      • CHECK
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for JCPenney?

      A The phone number for JCPenney is: (615) 859-3461.

      Q Where is JCPenney located?

      A JCPenney is located at 1000 Rivergate Pkwy, Ste 3, Goodlettsville, Tennessee 37072

      Q What is the internet address for JCPenney?

      A The website (URL) for JCPenney is: https://www.jcpenney.com/locations/tn/goodlettsville/clothing-stores-goodlettsville-tn-1965.html

      Q How big is JCPenney?

      A JCPenney employs approximately 20+ people.

      Q What days are JCPenney open?

      A JCPenney is open:
      Tuesday: 11:00 AM - 7:00 PM
      Wednesday: 11:00 AM - 7:00 PM
      Thursday: 11:00 AM - 7:00 PM
      Friday: 11:00 AM - 7:00 PM
      Saturday: 11:00 AM - 7:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 11:00 AM - 7:00 PM

      Q How is JCPenney rated?

      A JCPenney has a 4.1 Star Rating from 1042 reviewers.

      Hours

      Tuesday:
      11:00 AM - 7:00 PM
      Wednesday:
      11:00 AM - 7:00 PM
      Thursday:
      11:00 AM - 7:00 PM
      Friday:
      11:00 AM - 7:00 PM
      Saturday:
      11:00 AM - 7:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      11:00 AM - 7:00 PM
      Nearby JCPenney Locations

      Ratings and Reviews
      JCPenney

      Overall Rating

      Overall Rating
      ( 1042 Reviews )
      541
      237
      136
      55
      73
      Write a Review

      Rosemary Sanders on Google

      image This is about the only big box store JC Penny left at the River gate Mall. The day we went though, they had a great sale!

      Business Response on Google Apr 5th, 2024
      We would not be able to grow and develop without feedback like yours, Rosemary. We are thrilled you had a great experience with us and hope to see you again soon.

      kennedi luster on Google

      image The costumer service in jewelry was terrible . I was rushed and constantly reminded that the store was about to close. The individual also had a bad attitude making me feel as if my money was unwanted . She acted as if she didn't want to do her job and lied about having certain items without checking first.

      Business Response on Google Mar 20th, 2024
      Hello Kennedi, We are truly sorry to hear of your less than perfect shopping experience with us. We would like to assist you further. Please send us a message on one of our social media platforms to let us know about your experience. We look forward to hearing from you. Thank you for being a valued JCPenney customer.

      Ricky Frazier on Google

      image

      Business Response on Google Mar 15th, 2024
      Awesome review, Ricky! It fills us with joy when our customers have the perfect five star experience combined with great selection and superior customer service. We are so happy you encountered this today and hope you were able to snag everything you needed. We hope to see you back soon to take advantage of our outstanding deals & promotions.

      Kim Hassell (Cammie) on Google

      image Always friendly staff

      Business Response on Google Feb 21st, 2024
      Thank you Kim, for your kind words and being our valued customer! Don't miss out on our fantastic sales happening now online and in our stores. In the meantime, please let us know if there is anything further, we can assist you with.

      Emerging Business & Development Services (Scott Fisher) on Google

      image

      Business Response on Google Feb 29th, 2024
      Thank you, for that awesome review. It makes our hearts sing when our valued customers have a great experience with great customer service while in our store. We look forward to seeing you again soon!
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      Overall Rating

      Overall Rating
      ( 1042 Reviews )
      541
      237
      136
      55
      73

      Write a Review

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