Guenther David P CPA

Gross negligence is the best description for DPGNPF, who took over after David retired !
Apr 3rd, 2024

Always helpful and friendly. Even during the heavy tax season he has time to answer questions. Been using him for many years and always feel safe and satisfied. That was before last year. The takeover has been a disaster for us. Poor communication, 4 times the cost for my taxes. I will not return and thought more of David than this.
Mar 7th, 2024

Used this office for years to do my taxes. The place has completely went off the rails. Tyler the owner is never in the office and is impossible to get in touch with. I call over and over and the phone is never answered. Just ending an email has become an activity as I have to send each email several times. The secretary Susan is amazing she's the only positive in the office.
Mar 4th, 2024

Tyler the new owner is never available phone/email and he isn't an license CPA in Tennessee. A California office does the returns for this office.Susan can't answers tax questions and takes days to reply. My boss will find an local CPA firm.
Jan 23rd, 2024

I cannot express in words how terrible of an experience this was. I told Tyler Banta that this was my first year filing taxes as a self employed person and needed everything broken down. He assured me he would help me and walk me through everything. He was not accessible for most of the process, sent my taxes to California to an accountant who disappeared in the middle of my return, and I had to be assigned a new one. There were 4-5 different contact points in this process and absolutely no communication. At one point I was talking to someone in the Philippines. I was also swindled into joining their program. I received nothing that was promised and they even tried to make me stay in my contract although it was not upheld on their end. This was honestly a traumatic financial experience for me and my new accountant was shocked at how my taxes were completed for last year. Tyler is a salesman. Avoid this place at ALL COSTS.
Dec 29th, 2023