Brent Jones, OD

I started there when Dr Jones was the owner. I liked the expert and professional care. Today I received a call to remind me of my appt tomorrow. I didnt know I had appt is what I told them. She said well we automatically make your appt from the date of last year!! And I was never told. They are so non professional and it took three times to get my glasses right. I will never go back there.
Jul 20th, 2022

Very friendly and helpful staff, nice office
May 26th, 2022

This used to be Jones Eye Care and my entire family went there for a decade. Ever since My Eye Dr took over, none of us will ever walk in again. My husband ordered glasses 40 days ago. He has called every week and has been given lie after lie. When he demanded to speak to the office manager to get a refund, she is always "busy" ( he's called at least 5 times) and she will NOT return his phone call. NO ONE from this Exeter office has EVER called him in 40 DAYS about his order. He has had to call every time. And he is told the same lies every time - someone will get back with him, his glasses have been ordered but there was a problem at the lab... blah, blah, blah. THIS IS THE WORST BUSINESS WITH THE WORST CUSTOMER SERVICE. DO NOT GIVE THEM YOUR MONEY OR TIME. YOU WILL REGRET IT. And he STILL does not have his glasses!!! 40 days later!!! And the office manager STILL has not called him and NO ONE will refund our money.
Feb 19th, 2022

Excellent customer attention and informative and efficient exam. Up to date equipment so no need to dilate your eyes!
Jan 31st, 2022

Jul 15th, 2019