Crantzdorf Lodge
-
313 Overview Dr
Gatlinburg, TN 37738 - 423-773-3737
Chamber Rating
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phyllis lunsford
Nov 12th, 2023 -
Kelsey S.
Beautiful views Beautiful details to cabin
Sep 9th, 2023 -
Pam Lewis
Very beautiful. Beautiful views!
May 18th, 2023 -
Blonde Kash
Amazing place beautiful we had a good time the hot tub was very dirty but other than that amazing
Dec 12th, 2022 -
Victoria Kaiser
We have been trying since January to communicate with the host over a cancellation. She has NOT ONCE contacted us. We have gone through VRBO several times now and she finally answered them today (our stay dates were April 28 - May 1, 2023) The host refused to speak with me directly and stated to the customer service rep she communicated a possible date change. There was NO COMMUNICATION what so ever from this individual. We put down a large deposit for our stay. For there to be NO communication for close to 5 months regardless of the situation is unacceptable. She refuses to even return the cleaning fee, or lodging taxes even though WE ARE NOT STAYING THERE! The fact that there is no accountability on the VRBO end as well is awful. This host gets to keep a large amount of money, not even have the decency to speak to us, and VRBO cant do a thing about it. I will NEVER book through VRBO again! DO NOT BOOK THIS CABIN! The host will not communicate with you at all!
Dec 7th, 2022
Contact Info
- 423-773-3737
Questions & Answers
Q What is the phone number for Crantzdorf Lodge?
A The phone number for Crantzdorf Lodge is: 423-773-3737.
Q Where is Crantzdorf Lodge located?
A Crantzdorf Lodge is located at 313 Overview Dr, Gatlinburg, TN 37738
Q How is Crantzdorf Lodge rated?
A Crantzdorf Lodge has a 4.6 Star Rating from 47 reviewers.
Ratings and Reviews
Crantzdorf Lodge
Overall Rating
Overall Rating
( 47 Reviews )phyllis lunsford on Google
Kelsey S. on Google
Beautiful views Beautiful details to cabin
Pam Lewis on Google
Very beautiful. Beautiful views!
Blonde Kash on Google
Amazing place beautiful we had a good time the hot tub was very dirty but other than that amazing
Victoria Kaiser on Google
We have been trying since January to communicate with the host over a cancellation. She has NOT ONCE contacted us. We have gone through VRBO several times now and she finally answered them today (our stay dates were April 28 - May 1, 2023)
The host refused to speak with me directly and stated to the customer service rep she communicated a possible date change. There was NO COMMUNICATION what so ever from this individual.
We put down a large deposit for our stay. For there to be NO communication for close to 5 months regardless of the situation is unacceptable.
She refuses to even return the cleaning fee, or lodging taxes even though WE ARE NOT STAYING THERE!
The fact that there is no accountability on the VRBO end as well is awful. This host gets to keep a large amount of money, not even have the decency to speak to us, and VRBO cant do a thing about it.
I will NEVER book through VRBO again!
DO NOT BOOK THIS CABIN!
The host will not communicate with you at all!
Overall Rating
Overall Rating
( 47 Reviews )Write a Review
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