Chamber of Commerce

      Mercedes-Benz of Nashville

      ( 1943 Reviews )

      Mercedes-Benz of Nashville
      Owner Verified
      Owner Verified
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      9:00 AM - 7:30 PM
      Friday:
      9:00 AM - 7:30 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:30 PM
      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 7:30 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      Verified Member
      4.4 - (1943 reviews)
      1537
      115
      42
      46
      203
      Read Our 1943 Reviews

      Chamber Rating

      Verified Member
      4.4 - (1943 reviews)
      1537
      115
      42
      46
      203
      › ‹
      • Jeff Lanuza

        I have owned mercedes benz for 40 years and Dalton is the best service advisor I have dealt with.
        Apr 8th, 2024

      • Will Nicholas

        Lame! Have a Dodge Sprinter. The service person said they don't work on Dodge. Had to explain to them it's a Mercedes Chassis... Don't even know their vehicle line. Sad, very sad. To be perfectly clear, my question and request was for 'service' and my question was indeed about 'service' '. There was no talk about any recall. Only talk at all, was about how your dealership does not work on Dodge specifically. Your employee may have done better explaining that Mercedes doesn't work on recalls, however this conversation had absolutely nothing to do with a recall.
        Apr 7th, 2024

      • Robert Posey


        Apr 2nd, 2024

      • Dimitri Kyle

        One of the nicest facilities I've ever been too. Up front and honest. They weren't able to help me but I would recommend anyone to them.
        Apr 2nd, 2024

      • Jeffery Goddard

        As the owner of two AMGs (since 2012) I am so impressed with the service department and particularly Ashley, asst service manager. She is so knowledgeable and responsive, keeping me well informed on all the issues with my cars. And she is the first to arrive in the morning and last to leave. When I had an issue with the tire pressure sensors (most likely due to the fact I have 20 wheels on what is normally supposed to be 19 for my 2012 CLS63) she kept on it for days until a solution could be found. And she had the car picked up and delivered back to my home, freshly washed a second time and with a full tank of gas! I was quoted over $9,000 at another repair shop "because of oil in the wiring harness" so I took it here and they found my CLS63 only needed new spark plugs and two coils, costing just $1400. I won't ever be going back to the other place.
        Apr 9th, 2024

      Read Our 1943 Reviews

      About
      Mercedes-Benz of Nashville

      At Mercedes-Benz of Nashville, our sales team boasts over 100 years of combined expertise and is well-versed in every model from Sprinter to high-performance. We offer clear, upfront pricing. With an extensive inventory available, our Experience Guides are skilled in finding the ideal Mercedes-Benz for you. We even offer at-home test drives. We are also Nashville's go-to dealer for powerful and luxurious models, and you can customize your perfect vehicle down to the smallest detail at our Customization Center. We proudly have satisfied customers from Nashville, Brentwood, Franklin, Murfreesboro, Clarksville, and the surrounding communities, and we're a CarGurus 2022 Top-Rated Dealer and a 2022 Best of the Best Award Winner!

       

      Contact Info

      •   800-770-5582

      Questions & Answers

      Q What is the phone number for Mercedes-Benz of Nashville?

      A The phone number for Mercedes-Benz of Nashville is: 800-770-5582.

      Q Where is Mercedes-Benz of Nashville located?

      A Mercedes-Benz of Nashville is located at 630 Bakers Bridge Ave, Franklin, TN 37067

      Q What is the internet address for Mercedes-Benz of Nashville?

      A The website (URL) for Mercedes-Benz of Nashville is: https://www.mercedesbenzofnashville.com/?utm_source=google&utm_campaign=GoogleLocalListing&utm_medium=organic

      Q What days are Mercedes-Benz of Nashville open?

      A Mercedes-Benz of Nashville is open:
      Thursday: 9:00 AM - 7:30 PM
      Friday: 9:00 AM - 7:30 PM
      Saturday: 9:00 AM - 6:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 7:30 PM
      Tuesday: 9:00 AM - 7:30 PM
      Wednesday: 9:00 AM - 7:30 PM

      Q How is Mercedes-Benz of Nashville rated?

      A Mercedes-Benz of Nashville has a 4.4 Star Rating from 1943 reviewers.

      Hours

      Thursday:
      9:00 AM - 7:30 PM
      Friday:
      9:00 AM - 7:30 PM
      Saturday:
      9:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:30 PM
      Tuesday:
      9:00 AM - 7:30 PM
      Wednesday:
      9:00 AM - 7:30 PM

      Related Categories

      Ratings and Reviews
      Mercedes-Benz of Nashville

      Overall Rating

      Overall Rating
      ( 1943 Reviews )
      1537
      115
      42
      46
      203
      Write a Review

      Jeff Lanuza on Google

      image I have owned mercedes benz for 40 years and Dalton is the best service advisor I have dealt with.

      Business Response on Google Aug 14th, 2023
      Hi Jeff, thank you for taking the time to leave a review for us at Mercedes-Benz of Nashville. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

      Will Nicholas on Google

      image Lame! Have a Dodge Sprinter. The service person said they don't work on Dodge. Had to explain to them it's a Mercedes Chassis... Don't even know their vehicle line. Sad, very sad.
      To be perfectly clear, my question and request was for 'service' and my question was indeed about 'service' '. There was no talk about any recall. Only talk at all, was about how your dealership does not work on Dodge specifically. Your employee may have done better explaining that Mercedes doesn't work on recalls, however this conversation had absolutely nothing to do with a recall.

      Business Response on Google Apr 7th, 2024
      Mr. Nicholas I am familiar with this situation and can certainly appreciate how this can be very frustrating to a consumer. Unlike your review suggests, this is not a situation where my teammate was unaware. We work on Dodge Sprinters daily; however we cannot process recalls for Dodge. As previously explained, it is a Mercedes chassis, but Dodge is the manufacturer that must file any recalls or warranty repairs. In the automotive industry, there is quite a bit of collaboration, where parts on a vehicle can be made up of more than one manufacturer's parts, but the brand name of each vehicle is the brand that must perform warranty and recalls. If you need service, tires, or any other repairs unrelated to warranty and recalls, we can accommodate and would love the opportunity to do so. Again, I apologize and understand why you might have thought you had received bad information. I must assume we could've done a better job with the explanation.

      Robert Posey on Google

      image

      Business Response on Google Apr 2nd, 2024
      Hello, many thanks for rating Mercedes-Benz of Nashville so highly! On behalf of the team, I cannot thank you enough! Kindest regards.

      Dimitri Kyle on Google

      image One of the nicest facilities I've ever been too. Up front and honest. They weren't able to help me but I would recommend anyone to them.

      Business Response on Google Apr 2nd, 2024
      Thank you again for taking the time to let us know how we did. We hope you have a great day!

      Jeffery Goddard on Google

      image As the owner of two AMGs (since 2012) I am so impressed with the service department and particularly Ashley, asst service manager.
      She is so knowledgeable and responsive, keeping me well informed on all the issues with my cars. And she is the first to arrive in the morning and last to leave.
      When I had an issue with the tire pressure sensors (most likely due to the fact I have 20 wheels on what is normally supposed to be 19 for my 2012 CLS63) she kept on it for days until a solution could be found. And she had the car picked up and delivered back to my home, freshly washed a second time and with a full tank of gas!
      I was quoted over $9,000 at another repair shop "because of oil in the wiring harness" so I took it here and they found my CLS63 only needed new spark plugs and two coils, costing just $1400.
      I won't ever be going back to the other place.

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      Overall Rating

      Overall Rating
      ( 1943 Reviews )
      1537
      115
      42
      46
      203

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