The Little Clinic

I seldom leave reviews but this location was hands down the worst medical treatment I think I have ever received. The phone rang and rang, I was treated as the biggest inconvenience, and they had no advice or guidance on my illness. I would recommend quite literally anything over this place. 0/10
Feb 28th, 2024

Received false information from doctor. Raw chicken got in my husbands mouth, Jessica told him he was fine, just had food poisoning and it would pass. She also told him it was not contagious for me. I am 32 weeks pregnant. We found out he actually has salmonella. It is person to person contact, I am high risk. She put my daughters life in danger. They never answer the phone. Horrible place. Do not go!!
Jan 23rd, 2024

I would highly suggest avoiding this location. Im not usually one to leave reviews on anything, but I dont want someone else being treated how I was. I tested positive for Flu B 3 days ago and was given Tamiflu, have taken 4 rounds and started to feel like I was getting bronchitis (which Im prone to and was told to watch in case I needed antibiotics.) The front desk girl rolled her eyes at me more than once and seemed extremely irritated by my presence. The doctor was the same way- listened to me breathe 3 times, told me I sounded clear and needed cough medicine. After I just told her Im having a hard time even getting a cough up, I dont need a cough suppressant. Was maybe in the room a total of 5 minutes, if that. Go to literally any other walk in, and avoid this one.
Dec 14th, 2023

Jul 10th, 2023

I've never seen such a pathetic business in all of Franklin TN . I have literally called this location daily for last 4 days in a row about 5 times a day minimum and the phone rings and I let it ring for 5-10 minutes with no answer from them ....ever...... They have never answered the phone .... Never .... # ZERO STARS & # Absolutely PATHETIC. I have never had a Dr. office that refuses to answer the phone. I mean never. I hope they go out of business very very soon because many people I know have been done in a way that they make people feel like they are worthless and not worth their time... No customers equals no money. I really hope management sees this but somehow I'm sure they do NOT CARE 1 BIT. Every year when I pay big bucks for a T. D.O.T. physical ... You guys won't get any truckers from our company ever again. You have a phone , I suggest you train someone there to use the business phone and stop playing candy crush on their own personal phones while other people's time and efforts are wasted by incompetent , uncaring , rude and negligent staff. Mark this Little Clinic on Columbia Ave. Franklin, TN off of your to do list because you are already marked off of their to do list. They could care less about people or their jobs.
Jan 26th, 2023