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      Woodhouse Spa - Franklin

      ( 26 Reviews )

      Woodhouse Spa - Franklin
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      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM
      CALL DIRECTIONS REVIEWS

      Chamber Rating

      4.5 - (26 reviews)
      22
      0
      0
      2
      2
      Read Our 26 Reviews

      Chamber Rating

      4.5 - (26 reviews)
      22
      0
      0
      2
      2
      › ‹
      • Sierra Pearson

        Valencia was the absolute best, I highly recommend her and the scalp massage. the service is fantastic. 10/10 drinks and everyone is so nice . I cant wait to come back !!
        Apr 7th, 2024

      • Gabriele Martin

        We came to this location for my best friends birthday and our expectations were beyond exceeded. I personally had Erica as my massage therapist and she made me feel so cared for and checked in with me during my massage to make sure my experience was the best that it could be. The hospitality staff was so kind and friendly and made sure we were taken care of during every second of our stay. I simply cannot recommend this spa enough and we definitely will be looking to make more appointments in the future.
        Apr 7th, 2024

      • Ariana Weare


        Mar 26th, 2024

      • Grace Streitmatter

        Seriously the best message Ive ever had! My message therapists name was Valencia and she did an incredible job. I would 100% come back and ask for her. She made sure I had such a relaxing experience. I was very impressed by my overall experience that I had. Everything was very intentional and done well, I felt very cared for by each staff member that I came in contact with. I would highly recommend for a day spa!
        Mar 13th, 2024

      • Kisha Davis

        Ive been coming here for years and the decline is intolerable. New management took over a few years back and despite the modern upgrade, this place is plagued with turnover, bad service and inhospitality. First they over communicate about a roof repair discount and pretend they didnt when the roofers dont work that day. This on top of having more than $300 worth of service in a second attempt where more than $500 was spent. Dont bother about the VIP service, they offered that but be prepared to be secluded with no service (I had to pace the floor in a bathrobe, ring the bell excessively and then they show up only because of a tour?) with 1.5 hours in between services, I finally asked about a light meal instead of the stale peanut bags and warm tap water in the room. Came back with a beautiful cheese board after 20 min. Only to be kicked out because the coach was being delivered. I will waste the balance of my gift card, I cant take this place no more amongst the absolute 5star spas in Nashville, this isnt worth the drive by. Dont ask for Rusty, she passes out the cards without a note and usually wont greet guests.
        Apr 3rd, 2024

      Read Our 26 Reviews

      About
      Woodhouse Spa - Franklin

      Woodhouse Spa - Franklin is located at 1175 Meridian Blvd in Franklin, Tennessee 37067. Woodhouse Spa - Franklin can be contacted via phone at 615-515-9565 for pricing, hours and directions.

      Contact Info

      •   615-515-9565

      Questions & Answers

      Q What is the phone number for Woodhouse Spa - Franklin?

      A The phone number for Woodhouse Spa - Franklin is: 615-515-9565.

      Q Where is Woodhouse Spa - Franklin located?

      A Woodhouse Spa - Franklin is located at 1175 Meridian Blvd, Franklin, TN 37067

      Q What is the internet address for Woodhouse Spa - Franklin?

      A The website (URL) for Woodhouse Spa - Franklin is: http://franklin.woodhousespas.com/

      Q What days are Woodhouse Spa - Franklin open?

      A Woodhouse Spa - Franklin is open:
      Friday: 10:00 AM - 6:00 PM
      Saturday: 10:00 AM - 6:00 PM
      Sunday: 11:00 AM - 6:00 PM
      Monday: 10:00 AM - 6:00 PM
      Tuesday: 10:00 AM - 6:00 PM
      Wednesday: 10:00 AM - 6:00 PM
      Thursday: 10:00 AM - 6:00 PM

      Q How is Woodhouse Spa - Franklin rated?

      A Woodhouse Spa - Franklin has a 4.5 Star Rating from 26 reviewers.

      Hours

      Friday:
      10:00 AM - 6:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      11:00 AM - 6:00 PM
      Monday:
      10:00 AM - 6:00 PM
      Tuesday:
      10:00 AM - 6:00 PM
      Wednesday:
      10:00 AM - 6:00 PM
      Thursday:
      10:00 AM - 6:00 PM

      Related Categories

      Ratings and Reviews
      Woodhouse Spa - Franklin

      Overall Rating

      Overall Rating
      ( 26 Reviews )
      22
      0
      0
      2
      2
      Write a Review

      Sierra Pearson on Google

      image Valencia was the absolute best, I highly recommend her and the scalp massage. the service is fantastic. 10/10 drinks and everyone is so nice . I cant wait to come back !!

      Business Response on Google Apr 7th, 2024
      Hi Sierra, Thank you so much for sharing your wonderful experience! We are thrilled to hear that Valencia and the scalp massage left such a positive impression on you. It sounds like you had a truly exceptional time, from the fantastic service to the delightful drinks and the welcoming atmosphere. We can't wait to welcome you back for another unforgettable visit!Best, The Woodhouse Spa Management Team

      Gabriele Martin on Google

      image We came to this location for my best friends birthday and our expectations were beyond exceeded. I personally had Erica as my massage therapist and she made me feel so cared for and checked in with me during my massage to make sure my experience was the best that it could be. The hospitality staff was so kind and friendly and made sure we were taken care of during every second of our stay. I simply cannot recommend this spa enough and we definitely will be looking to make more appointments in the future.

      Ariana Weare on Google

      image

      Business Response on Google Mar 28th, 2024
      Hi Ariana, Thank you for allowing us to be a part of your wellness journey, and we look forward to welcoming you back soon!Best, The Woodhouse Spa Management Team

      Grace Streitmatter on Google

      image Seriously the best message Ive ever had! My message therapists name was Valencia and she did an incredible job. I would 100% come back and ask for her. She made sure I had such a relaxing experience. I was very impressed by my overall experience that I had. Everything was very intentional and done well, I felt very cared for by each staff member that I came in contact with. I would highly recommend for a day spa!

      Business Response on Google Mar 27th, 2024
      Hi Grace!Wow, thank you for your glowing feedback! We're so pleased to hear that you thoroughly enjoyed your time at Woodhouse Spa. Our team works hard to create a tranquil and rejuvenating environment for our guests, and it's fantastic to hear that you felt pampered and well taken care of. We can't wait to have you back for another blissful experience!Best, The Woodhouse Spa Management Team

      Kisha Davis on Google

      image Ive been coming here for years and the decline is intolerable. New management took over a few years back and despite the modern upgrade, this place is plagued with turnover, bad service and inhospitality. First they over communicate about a roof repair discount and pretend they didnt when the roofers dont work that day. This on top of having more than $300 worth of service in a second attempt where more than $500 was spent. Dont bother about the VIP service, they offered that but be prepared to be secluded with no service (I had to pace the floor in a bathrobe, ring the bell excessively and then they show up only because of a tour?) with 1.5 hours in between services, I finally asked about a light meal instead of the stale peanut bags and warm tap water in the room. Came back with a beautiful cheese board after 20 min. Only to be kicked out because the coach was being delivered. I will waste the balance of my gift card, I cant take this place no more amongst the absolute 5star spas in Nashville, this isnt worth the drive by. Dont ask for Rusty, she passes out the cards without a note and usually wont greet guests.

      Business Response on Google Apr 3rd, 2024
      Hi Kisha! Thank you so much for taking the time to leave your feedback for Woodhouse Spa Franklin! We are truly disheartened to hear about your recent experience at our establishment. It deeply saddens us to learn that your long-standing relationship with us has been tarnished by the issues you've encountered.First and foremost, please accept our sincerest apologies for your frustrations. We understand how crucial consistency and reliability are, especially for our loyal patrons such as yourself. It is never our intention to disappoint, and we apologize that we did not meet your expectations.We take your feedback seriously and will be investigating the concerns you've raised regarding communication, service quality, and the overall guest experience. We are committed to addressing any issue within our spa promptly to ensure that such incidents do not recur in the future.Your description of your visit is certainly not reflective of the high standards of hospitality and service we strive to uphold. We apologize for any inconvenience caused during your time with us, including the lack of attention to your needs and the untimely delivery of amenities.Please know that your feedback is invaluable to us, as it helps us identify areas for improvement and implement necessary changes. We genuinely value your patronage, and we hope for the opportunity to restore your faith in our establishment.Should you choose to give us another chance, we would be honored to welcome you back and provide you with the exceptional experience you rightfully deserve. Your satisfaction is our utmost priority, and we are committed to regaining your trust.Once again, we apologize for falling short of your expectations and thank you for bringing these issues to our attention. If there is anything further we can do to address your concerns or assist you in any way, please do not hesitate to reach out to us directly! Best, The Woodhouse Spa Management Team
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      Overall Rating

      Overall Rating
      ( 26 Reviews )
      22
      0
      0
      2
      2

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