KAY Jewelers
-
1800 Galleria Blvd Suite 1476
Franklin, TN 37067 - 615-771-7334
Hours
Chamber Rating
-
Parker Satterfield
Jason was incredible! He was so kind and helped us with everything. I appreciated everything! Definitely will be visiting more often and telling others about this location!
Feb 26th, 2024 -
Erica Stewart
Jason is INCREDIBLE! Such a sweet guy and was so personable to help us. He made this experience so heartfelt and exciting. He is awesome!!! Give him a raise!
Feb 19th, 2024 -
Ethan Crumpler
Absolutely amazing Jason and Ladonna were the most help Ive ever had in a jewelry store
Jan 28th, 2024 -
Hannah Qaubi
The greatest and kindest customer service by a very knowledgeable employee at this location. Thank you million times. We came to just look and window shop for Christmas and Suraya was very patient and answered all of our questions so we can make a smart decision. We have been to many jewelry stores and my dad bought few items that day for his sisters because of the employee.
Dec 22nd, 2023 -
Leesha Kotsch
I was really excited to receive a Kay Jewelers bag from my husband on Valentines Day! He got me a Citizen Watch, which we are both particular with womens watches. So he said I could go in to get my band sized correctly to match the links to my small wrist. I mapped out an hour of my day, lunch break at work, to come get my watch sized. Well I'd checked online hours AND the hours posted on the shop, but no one was there, it said 'out to lunch, be back soon'....2 ladies walked up and asked if I was waiting. (@245). And said they would not reopen until 330. I said, "I just need a few links removed". And they said sorry, as the store was closed currently, until 330. Well, as I am also in the service industry as a barber, I understand the need to eat. What I'm upset about is the fact that there is lack of communication. 2 people, should allow for one person to assist while coworker eats, or something to allow employees to rest, but should not affect hours of operation. I am going out of town tomorrow and won't be able to make it to another Kay's till a later date, and I was really looking forward to wearing my new present for our weekend getaway. I'm sorely disappointed and will redirect my husband to a different store in future. Thanks anyways.
Feb 13th, 2024
Contact Info
- 615-771-7334
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for KAY Jewelers?
A The phone number for KAY Jewelers is: 615-771-7334.
Q Where is KAY Jewelers located?
A KAY Jewelers is located at 1800 Galleria Blvd Suite 1476, Franklin, TN 37067
Q What is the internet address for KAY Jewelers?
A The website (URL) for KAY Jewelers is: https://stores.kay.com/tn/franklin/329?cid=seo-listings
Q What days are KAY Jewelers open?
A KAY Jewelers is open:
Friday: 11:00 AM - 7:00 PM
Saturday: 11:00 AM - 7:00 PM
Sunday: 12:00 PM - 6:00 PM
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Q How is KAY Jewelers rated?
A KAY Jewelers has a 3.8 Star Rating from 42 reviewers.
Hours
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Ratings and Reviews
KAY Jewelers
Overall Rating
Overall Rating
( 42 Reviews )Parker Satterfield on Google
Jason was incredible! He was so kind and helped us with everything. I appreciated everything! Definitely will be visiting more often and telling others about this location!
Erica Stewart on Google
Jason is INCREDIBLE! Such a sweet guy and was so personable to help us. He made this experience so heartfelt and exciting. He is awesome!!! Give him a raise!
Ethan Crumpler on Google
Absolutely amazing Jason and Ladonna were the most help Ive ever had in a jewelry store
Hannah Qaubi on Google
The greatest and kindest customer service by a very knowledgeable employee at this location. Thank you million times. We came to just look and window shop for Christmas and Suraya was very patient and answered all of our questions so we can make a smart decision. We have been to many jewelry stores and my dad bought few items that day for his sisters because of the employee.
Leesha Kotsch on Google
I was really excited to receive a Kay Jewelers bag from my husband on Valentines Day! He got me a Citizen Watch, which we are both particular with womens watches. So he said I could go in to get my band sized correctly to match the links to my small wrist. I mapped out an hour of my day, lunch break at work, to come get my watch sized. Well I'd checked online hours AND the hours posted on the shop, but no one was there, it said 'out to lunch, be back soon'....2 ladies walked up and asked if I was waiting. (@245). And said they would not reopen until 330. I said, "I just need a few links removed". And they said sorry, as the store was closed currently, until 330. Well, as I am also in the service industry as a barber, I understand the need to eat. What I'm upset about is the fact that there is lack of communication. 2 people, should allow for one person to assist while coworker eats, or something to allow employees to rest, but should not affect hours of operation. I am going out of town tomorrow and won't be able to make it to another Kay's till a later date, and I was really looking forward to wearing my new present for our weekend getaway. I'm sorely disappointed and will redirect my husband to a different store in future. Thanks anyways.
Overall Rating
Overall Rating
( 42 Reviews )Write a Review
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