Crown Jewelry & Gifts

I had taken a ring to a jewelry store in downtown Franklin to have a free inspection and cleaning, and was told I had 2 loose stones in my ring and that I may loose them if they tried to clean it, they suggested I leave it for repair over the weekend and the repair would cost 100.00 I took it to Johnnie with out telling him what they were going to charge me. he looked at it, said one stone might be slipping, but because of the channel setting it wouldn't come out, picked up a tool, crimped the setting, cleaned it and handed it back to me. When I told him he just saved me 100.00 bucks, He just shook his head and told me to have a nice day. Their customer service is beyond the best. I can not say enough great things about them!
Apr 4th, 2024

Excellent service So welcoming!!
Mar 4th, 2024

This is a great place to buy and have jewelry fix
Feb 6th, 2024

Jan 22nd, 2024

I just want to thank everyone at Crown Jewelry and Gifts for such great customer service and outstanding craftsmanship and dedication to the work you have done. Shout out to Mr Johnnie and the wonderful staff members thank you again. I love my engagement ring!
Jan 12th, 2024