Closets by Design - Nashville

Install was on time, efficient, clean and professional. The closet looks wonderful and is everything we expected. We are having do our pantry next !
Apr 7th, 2024

As a previous employee for this company I will say, DO NOT USE THIS COMPANY!! I was hired to do customer service (because they didnt have anyone doing that) and I did my job well and was making some good headway when the owner decided to make false accusations about me and then would tell me to never make promises to a customer and I needed to be sympathetic but not empathetic. They dont do quality work, they make a TON of mistakes but then just say that the job was finished to contract and then offer to fix problems if the customer pays extra money. Customers will call in and ask to talk to management or the owners and the message will get passed along and then they never call them back. They are real good at ignoring customers and employees alike. The owner will YELL at you like youre a child if you make a mistake that is easy to fix, she just doesnt want to. Theres a lot of family that works there and they are definitely favored openly and treated completely different. It was said that I talked to my supervisor too much. Who am I supposed to ask when I have questions?? My manager I thought but I learned that was wrong and I talked to her too much. Im really surprised that their company has made it for so long but they do make a lot of money and dont supply quality products or work. I just suggest to avoid the headache go with a different company. I hope this helps someone out there.
Apr 4th, 2024

Excellent job was done by all team members. Quality work and product along with great customer service. Highly recommend this company for their services.
Mar 26th, 2024

Closets by design sent an expert out to talk with us about our needs and design the end product! Her name is Tatia. We have now had the installation and look forward to many years of enjoying our newly purposed and organized spaces.
Mar 25th, 2024

We had a great experience with Closets by Design. We love our new dressing room. Our designer took the necessary time to find out about our specific needs and surpassed them all. The builder came in schedule and finished within the time promised. We are so pleased with the results.
Mar 23rd, 2024