Chamber of Commerce

      Rock Point Real Estate

      ( 37 Reviews )

      Rock Point Real Estate
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      4.3 - (37 reviews)
      30
      0
      0
      1
      6
      Read Our 37 Reviews

      Chamber Rating

      Verified Member
      4.3 - (37 reviews)
      30
      0
      0
      1
      6
      › ‹
      • Gwen Mabry

        I was a tenant in one of there properties for over 3 years and after moving, the owner fabricated issues that were not there or existed prior to moving in. The owner convinced the property manager to keep $1600 deposit! I had carpets professionally cleaned, and paid a cleaning crew to detail clean. It was not perfect as 3 years with 3 kids caused some problems, but main issue was the cheap workmanship the owner paid for a quick surface level remodel! Phillip at Rock Point didnt reach out to tell me anything until I inquired 45 days after moving out about my deposit. He said he was told the place was filthy and carpets were disgusting. Not true! Carpets were at least 10 years old when moving in! I was told he would review the situation and get back to me. Another 2 weeks went by and no word. I contacted again and was told they were keeping my entire deposit. 40 years at various places as a tenant and never once did I not receive the majority of my deposit back! Phillip blamed it on the owner but I rented from Rock Point! I tolerated issues without complaint for 3 years that affected plumbing, electrical and sewer drain line issues. Rent at your own risk! Very disappointed and I have never written a negative review for any business!
        Oct 6th, 2023

      • Katherlyn Geter

        They are very responsive, nice and great to work with! I truly appreciate them!!!
        Aug 21st, 2023

      • Amanda Radov

        This company is patronizing, argumentative, does not pay attention to detail, does not know the market, is not transparent and seems to be operating in 1970. They did not follow my instruction. Tried to charge too much for the townhome I own, didnt keep up with maintenance during showings and were incredibly rude to me. After the Property sitting for over two months with them arguing with me instead of taking better pics I switched Property managers. The property rented in 4 days.
        Aug 16th, 2023

      • Thomas Hartman

        I received to information that I requested in the mail.
        Jul 15th, 2023

      • Toddler Time Inc

        The company works to maintain a good landlord-tenant relationship. Quickly responded to maintenance requests.
        Dec 24th, 2022

      Read Our 37 Reviews

      About
      Rock Point Real Estate

      At Rock Point Real Estate, we understand what you need as a rental property owner since our company was founded by investors who own rental properties and who know what an owner expects from a manager. Years ago we had no luck finding a management company that we could count on to care for our rentals like we as owners would. So we decided it was time to fill a need in the marketplace and we started our own management firm!

      Contact Info

      Services

      • Property management company

      Languages

      • English

      Payment Methods

      • We accept all major credit cards

      Questions & Answers

      Q What is the phone number for Rock Point Real Estate?

      A The phone number for Rock Point Real Estate is: (423) 752-0709.

      Q Where is Rock Point Real Estate located?

      A Rock Point Real Estate is located at 6222 Ringgold Road, East Ridge, TN 37412

      Q What is the internet address for Rock Point Real Estate?

      A The website (URL) for Rock Point Real Estate is: https://www.rockpointrealestate.com/

      Q What days are Rock Point Real Estate open?

      A Rock Point Real Estate is open:
      Tuesday: 9:00 AM - 4:00 PM
      Wednesday: 9:00 AM - 4:00 PM
      Thursday: 9:00 AM - 4:00 PM
      Friday: 9:00 AM - 4:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 4:00 PM

      Q How is Rock Point Real Estate rated?

      A Rock Point Real Estate has a 4.3 Star Rating from 37 reviewers.

      Hours

      Tuesday:
      9:00 AM - 4:00 PM
      Wednesday:
      9:00 AM - 4:00 PM
      Thursday:
      9:00 AM - 4:00 PM
      Friday:
      9:00 AM - 4:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 4:00 PM

      Ratings and Reviews
      Rock Point Real Estate

      Overall Rating

      Overall Rating
      ( 37 Reviews )
      30
      0
      0
      1
      6
      Write a Review

      Gwen Mabry on Google

      image I was a tenant in one of there properties for over 3 years and after moving, the owner fabricated issues that were not there or existed prior to moving in. The owner convinced the property manager to keep $1600 deposit! I had carpets professionally cleaned, and paid a cleaning crew to detail clean. It was not perfect as 3 years with 3 kids caused some problems, but main issue was the cheap workmanship the owner paid for a quick surface level remodel! Phillip at Rock Point didnt reach out to tell me anything until I inquired 45 days after moving out about my deposit. He said he was told the place was filthy and carpets were disgusting. Not true! Carpets were at least 10 years old when moving in! I was told he would review the situation and get back to me. Another 2 weeks went by and no word. I contacted again and was told they were keeping my entire deposit. 40 years at various places as a tenant and never once did I not receive the majority of my deposit back! Phillip blamed it on the owner but I rented from Rock Point! I tolerated issues without complaint for 3 years that affected plumbing, electrical and sewer drain line issues. Rent at your own risk! Very disappointed and I have never written a negative review for any business!

      Business Response on Google Oct 12th, 2023
      After postponing her move-out date several times the tenant was charged for cleaning and for damage to walls, refrigerator damage, pet damage to carpets necessitating replacement, and flea infestation. We make the decisions about security deposits, not the property owner, and we stand by the decision in this case, although we understand that a tenant's perspective on damages and cleaning will often differ from ours. Often neither the tenant nor the property owner are happy with our determination, but we attempt to be fair based on the standard of "normal wear and tear vs. damage" and the evidence we find when a tenant vacates a property.

      Katherlyn Geter on Google

      image They are very responsive, nice and great to work with! I truly appreciate them!!!

      Business Response on Google Aug 8th, 2023
      Thanks Katherlyn. We're delighted to have you as a resident!

      Amanda Radov on Google

      image This company is patronizing, argumentative, does not pay attention to detail, does not know the market, is not transparent and seems to be operating in 1970. They did not follow my instruction. Tried to charge too much for the townhome I own, didnt keep up with maintenance during showings and were incredibly rude to me. After the Property sitting for over two months with them arguing with me instead of taking better pics I switched Property managers. The property rented in 4 days.

      Business Response on Google Aug 15th, 2023
      Rock Point has effectively rented properties for our owners for nearly 15 years, and the professional marketing methods we currently employ lead to success every time. This is the first time we have had a property withdrawn from us prior to our getting it rented. We regret that this relationship ended the way it did because we value each of our clients and appreciate the trust they place in us. We stand by our reputation for professionalism and respect for our clients as evidenced in the other reviews found here.

      Thomas Hartman on Google

      image I received to information that I requested in the mail.

      Toddler Time Inc on Google

      image The company works to maintain a good landlord-tenant relationship. Quickly responded to maintenance requests.

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      Overall Rating

      Overall Rating
      ( 37 Reviews )
      30
      0
      0
      1
      6

      Write a Review

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