East Tennessee Ford

Jimmy Taylor _{on Google}

Apr 6th, 2024

The staff made the process extremely easy and hassle free. I will definitely utilize them again in the future.

Mark Clark _{on Google}

Apr 6th, 2024

While on vacation, I had a flat tire and took my car to East Tennessee Ford. They had me back on the road in no time! Friendly, professional service. Thanks for your help!

Robyn Smith _{on Google}

Apr 4th, 2024

Came in for 30,000 mile oil change before leaving on a long trip. Specifically asked for Motorcraft oil & it was on my account. Next day drove down the interstate and kept hearing a noise. Upon pulling into my carport I found the whole screen guard all the way from the front of the car to the transaxle laying on the ground!! The mechanic forgot to bolt it back on !! Returned to your garage next morning to fix the problem and was told wed make it to Florida just fine. I informed him that it needed to be replaced when we got back and he said I will talk to my manager and call you. Before we got to Chattanooga the screen guard was on the ground again!! Needless to say he had not called me yet and the manager wasnt available!! The problem will be resolved with more detailed damage done now. Also they did not put Motorcraft oil in as requested. That happened last oil change also!! Guess the mechanic cant read or finish the job!! Cant say I recommend this garage and have bought several vehicles from them!!