Dunkin'

Apr 4th, 2024

Apr 4th, 2024

Mar 29th, 2024

I just wanted to give a shout out to this really sweet lady whom works their. She absolutely amazing and she makes my entire day. I dont know her name , but I know it was her birthday today. Anywho I love her! She deserves all the love. Especially, when her customer service skills are 10/10. Ps- Her refreshers are my favorite
Mar 29th, 2024

Wow!!! I just had the worst interaction with a service worker I have ever experienced in my lifetime. (Older lady, short hair, seems to be a repeat offender based on other reviews.) First, I placed an online order for drive thru pickup. I arrived, and the drive thru lane was blocked off with orange cones. I had to go in, which was inconvenient but honestly not a big deal. Next, I informed the lady in the mobile pickup area of the situation. I thought the information would be relevant, so that she would be able to find my order. She snapped at me, annoyed and defensive, telling me that it was because they were taking out the trash. Then, she went to get my order and realized they were out of the product I had ordered. I picked a new donut. It didn't have a label like the other ones, so I physically pointed to it as a chose. I am not familiar enough with their menu to know what flavor it was - it just looked good. She continued to stare at me blankly for some time. I again pointed to it, this time explaining its location. This went on for quite some time before she finally shoved my order in the bag (no sort of wrapping) and thrust it toward me. Finally, she threw on her most condescending, disrespectful tone and sarcastically (and loudly) told me to have a nice day. I see why this place has such a low rating!
Apr 3rd, 2024