Mum's The Word Flowers, Gifts and Antiques

I live in Nebraska ( Mum's The Word Florist ) got my order for my Brother Eulogy, the Flowers was amazing and Beautiful . The Staff was wonderful . My sister-in-law wanted to know what the name of the Florist was, she said that they was just Beautiful THANK YOU FOR DOING A WONDERFUL JOB Dianna B.
Mar 15th, 2024

Took order late on Valentine's Day and delivered after close so awesome customer service thanks so much.
Feb 18th, 2024

Helped me pick out a beautiful selection for my wife
Feb 11th, 2024

I always use them for local needs & they always do a fabulous job. Today, when I ordered for a friend to brighten her day, they went above & beyond! The bouquet is gorgeous & they delivered it so fast! Highly recommend! Thank you to them for being top-notch!
Feb 3rd, 2024

I am very disappointed in the service we received from this flower shop. I am not one to give bad reviews, but I feel it is very warranted in this situation and want to warn others. We pre-ordered over $900 of flowers for my father's celebration of life service approximately 10 days before the service. We were told the flowers would be delivered to the church either the night before or by 11am on the day of the service. At 11:20am my sister called the store and was placed on hold for over 10 minutes, I called the store and spoke to the owner Christy. Christy gave excuse after excuse why the flowers were not ready. I understand we did have a snow storm and many things were delayed or could not be delivered. I asked why a call was not made to us the day before explaining the issue and she stated we were not the only customer and they were very busy. She did offer a refund and we accepted it. Needless to say we had my father's celebration of life without any flowers.
Jan 29th, 2024