Petco

I visit often, and everyone is super helpful and friendly. They also run specials quite a bit that accumulate awesome savings!
Apr 9th, 2024

Easy parking. Store is clean, well stocked. Wanted more help from the staff though.
Apr 2nd, 2024

Apr 1st, 2024

Mar 23rd, 2024

I've been going to Petco in Collierville for over two years and I really like them. I live in Southaven and I pass two Petco's just to go there. But I am very disappointed in an event that occurred. On February 13th my dog had a grooming appointment and when I schedule him, I never schedule with a particular groomer, I always go with any available groomer. He was last at Petco in November so it was about that time for his grooming. My dog is almost 11 years old but you wouldn't know it because he has lots of energy. He is a poodle mix and most people think that he is a puppy. I was heading out of town on Friday, February 23rd and I wanted to make sure he had his grooming appointment. On February 12th (night before) I received a text confirmation from Petco, confirming my appointment, in which I confirmed. On Tuesday, February 13th, I was walking my dog when I received a call from Petco stating that "my groomer" called out sick. So I said he doesn't have a groomer, anyone can groom him. Nevertheless, the young man just said that the groomer that they assigned was out sick. So the appointment had to be cancelled. At this point I am scrambling to find another Petco that had an opening before Friday. Petco Collierville, I am so disappointed that I'm not coming back. I will just stay local. I did find Petco in Olive Branch that had an appointment for Tuesday, February 20th. But the complaint will be continued on their website. They were worse.
Mar 19th, 2024