Keystone Realty & Management

Apr 1st, 2024

Danielle was such a great help in helping my grandson transition so smoothly into his new apartment, this grandma was very pleased and thankful!
Mar 30th, 2024

By far the worst company I've rented with. MILITARY STAY AWAY!!! Will be black listing them if they're not already. I've put in work order after work order to have my floor fixed, and mold cleaned up. I still haven't had anyone fix the problem it's been over 2 monthes. I have videos and pictures of mold and leaks in my kitchen. TOTALLY FRUSTRATED. MILITARY STAY AWAY. I want to update this post because they went ahead and lied and still charged me nothing they were in the wrong the whole time. Not professional at all. Horrible people I wanted to update on this because they still havent kept there word and I still have pictures of negligence Another update on this post! Im going to start posting pictures because these people are crooks. They lied about charging me for the unsanitary apartment that they moved me into. Im taking further action and with military because they reported the balance which we agreed on to credit bureau. We agreed no other balance would be paid but of course they didnt keep their word over the phone. I was also moved out less than five days and wasnt given a proper eviction.
Apr 7th, 2024

I loved working with Alison, she made everything a smooth process when we moved from Florida. She was professional, explained everything well and even stayed late one evening to make sure we could receive our keys. Ive thought long about posting this comment but Heather C. at the front was rude and dressed very inappropriate. I went to pay my rent and she was wearing a tank top (at this establishment!) and must have forgotten to apply deodorant the smell was overwhelming and was very unpleasant. I hope this was a one time thing. I dont mean to be hateful, some people just need to learn professionalism. The office was adorable and well maintained and we have enjoyed the week we have been here so far. Also shout out to Cali for being the sweetest and helping with our pet screening!
Apr 7th, 2024

When the devastating torndoes hit Clarksville, TN on December 9, 2023 my family and I were in very unfamiliar territory. We had never experienced anything like that and we had just moved to town a few months earlier. No one even knew our address and our communication was useless. The American Red Cross NEVER CAME and still haven't and it's March. However there were 2 agencies that had our backs from day 1. The first being FEMA and the other being .Keystone Realty and Management. They were the 1st ones checking on us, making arrangements for accomodations for those displaced and they covered the cost. They also worked many long hours trying to get everyone relocated that chose that option or returned security deposits, lowered fees and offered monthly discounts when feasible.They all went above and beyond and we are forever grateful. The Stinson Family
Mar 24th, 2024