Clarksville Area Appliance

Nathan and his team are top notch! We purchased a Speed Queen washer and dryer set from CAA. Their communication was great and their customer service was even better. From the time I made the first phone call, through the professional installation and right on past the product instruction these guys are awesome! If you are in the market for an appliance, shop local and take advantage of having such a great team right here in your hometown. Thanks CAA for the great job!
Dec 18th, 2021

Got my very first Speed Queen appliance and it is absolutely fantastic! Nathan and the team are true experts and I highly recommend CAA
Dec 15th, 2019

Had a problem with my ice maker .Called Mr. Appliance and scheduled a 2-4pm appointment to have it looked at. Technician Matthew Willis arrived early and diagnosed and fixed the problem . Very efficient,friendly and knowledgeable. Would not hesitate to use their services again !
Jul 5th, 2019

Jan 30th, 2018

Scheduled for 12 pm to 2 pm after calling. I rescheduled a doctors visit so that I could have my washer repaired. Received courteous and professional service on the phone so I expected the same the following day. Was ensured that I would receive a call prior to the service person showing up at my home. 12 PM came...no call. 1:00 PM came...no call. 1:45 pm came...I CALLED. Again, received courteous and professional service on the phone and was assured that I'd be notified soon of when the service person would be here. So, after waiting another 45 minutes, I left my home to run errands. I was contacted after 45 minutes by the same courteous rep and said that the service person was on the way and would be at my home in 20-25 minutes. I told the rep that I didn't have time to wait in my home all day. I'd set aside 12 pm to 2pm for the person to arrive and wasn't even called to make me aware that the service person would be late. I understand that delays happen but if I'm paying someone 80 dollars to come to my house, I would appreciate some courtesy. Again, another fail for local businesses in Clarksville. UPDATE-a couple of hours afterward, the owner of the business called me to apologize and explain what had happened. Offered to do whatever he needed to make this right. I had already found another repair service by the time of his offer. He was very professional and expressed his desire to earn our business again if possible. I certainly understand communication issues, especially in this part of TN.
Aug 24th, 2017