Audi Chattanooga

Purchased new Audi for wife. Got exacting the vehicle she wanted, color and options. And a great deal. Friendly people, quick to respond to calls and questions.
Mar 25th, 2024

Was not satisfied with the service. The service team was rude and discourteous. Very surprising for an upscale product.
Jan 18th, 2024

Dec 4th, 2023

My daughter recently bought a car here that was falsely listed as certified pre owned, she did not find out until a couple of days later when she took the car in for a post sale repair and the service manager told her the car was not certified. The salesman that sold her the car knew the entire time that the car was not certified even though he presented the car as such. They ended up certifying the car after she went to the sales manager and made a complaint, however they were well aware they lied, not only in person, but on the paperwork when they sold her the car. We firmly believe the sales team had zero intentions of ever telling her the truth. Thankfully the service manager showed integrity by telling her the truth about the car. The fact they falsified the sales paperwork is another issue entirely that will be pursued further.....
Apr 4th, 2024

This is strictly at service. The sales side was great. Now onto the service side. Took my Audi A8l in for simple oil change. Car only has 26k miles. Time was about an hour and arrived at 7:45. Bill is what was ridicules. Break down. charged 31.78 for oil filter. OEM from store 19.95 charged 7.20 for crush washer. Pack of 10 4.95 charged 95.68 for the drum oil. Most euro oil Bottle 70.00. (Bottle is better quality and drum oil) charged 25.51 for fuel additive I did not ask for. Fuel conditioner 5 bucks everywhere. Here is the fun Labor charge 145.00. Now this is not a tech doing oil changes its a lube tech making 17 bucks an hour. Nothing difficult to change oil on this car no special tools nothing. Then you have
Mar 6th, 2024