Erlanger Behavioral Health Hospital

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Chamber Rating

Verified Member
2.6 - (62 reviews)
22
1
3
1
35
Read Our 62 Reviews

Chamber Rating

Verified Member
2.6 - (62 reviews)
22
1
3
1
35
  • Debra mount cornet

    This place should be closed. It's a nightmare! amedievalacare care care
    Mar 30th, 2024

  • Matthew Whitley

    I had the pleasure of touring the Erlanger Behavioral Health Hospital on Holtzclaw this week. What I saw was a very clean, safe, and well managed hospital with plenty of available medical and administrative staff. This is a wonderful place where people can go to heal with no judgment or stigma. The employees I interacted with were compassionate and nurturing, with a level of training and expertise that gave me confidence that this is the best behavioral treatment option around Chattanooga. The programming and wide array of treatment options are unparalleled for a community of our size. Chattanooga is lucky to have this type of medical facility in our region. Thank you Erlanger Behavioral Health. Very grateful.
    Mar 7th, 2024

  • Kristin Spencer

    My son was discharged today. He told me how much they helped him and if he ever needed more help in the future he would want to go there again. I would for make that 2.5 hour drive again to go back there. Also, they called and kept me updated and were so kind. Thank you for helping my son. Ya'll were a God sent.
    Mar 4th, 2024

  • Christopher Sanderson

    I was sent here from Madison Alabama hospital. Erlanger put me in the geriatric unit even though I'm in my 30's, since I was deemed "lower risk" and they didn't have a spot for me on the regular floor unless I wanted to spend a night or two on the floor or couch of their intake room. Under false pretension I took the geriatric ward. The patients were still aggressive and out of my comfort zone (nicer ones were touchy feely and talked your head off, I'm autistic so this is a no for me). Also the place is filthy! Group therapy sessions would even be an insult to a child. Food was something I wouldn't even feed a dog. They try to lock you out of your room during the day. I saw a patient try to escape by jumping the desk and stealing a badge, I alerted staff and they looked at me like I was an idiot until they realized later that the patient was missing. They alo would not give me my normal and appropriate epilepsy medication! Don't send a loved one to this hell hole, I left in worse shape than I was beginning there!
    Jan 28th, 2024

  • Nia March

    You said your care and to email but be honest. You can care less. Ive been trying to reach your records department for a year now. Still no response. WHERES MY MEDICAL RECORDS??? And after reading your latest reviews, nothing has changed. Still monopolizing and neglecting your patients. Class lawsuit is my next move. You know who I am and how to reach me
    Jan 21st, 2024

Read Our 62 Reviews

About
Erlanger Behavioral Health Hospital

Erlanger Behavioral Health Hospital is Chattanooga, Tennessee’s leading behavioral health treatment provider, offering many treatment options that are tailored for specific populations. Recognizing that different age groups respond differently to treatment, we have an adolescent program for youths ages 13-17 and separate units for adult and geriatric patients. We also offer a co-occurring treatment program that is designed to help adults who are struggling with mental health concerns and addictions. Additionally, we have an intensive outpatient program for adults who do not require 24-hour care. Our staff is committed to transforming the lives of our patients and their families by providing innovative services in a supportive environment.

Contact Info

Services

  • Inpatient Treatment
  • Partial Hospitalization Program (PHP)
  • Intensive Outpatient Program (IOP)

Languages

  • English

Payment Methods

  • AMERICANEXPRESS
  • CASH
  • CHECK
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Erlanger Behavioral Health Hospital?

A The phone number for Erlanger Behavioral Health Hospital is: (423) 380-1005.


Q Where is Erlanger Behavioral Health Hospital located?

A Erlanger Behavioral Health Hospital is located at 804 N Holtzclaw Avenue, Chattanooga, Tennessee 37404


Q What is the internet address for Erlanger Behavioral Health Hospital?

A The website (URL) for Erlanger Behavioral Health Hospital is: https://www.erlangerbh.com/?utm_source=Yext&utm_medium=organic&utm_campaign=listing&utm_term=brand&y_source=1_MTE1NTk2NzAtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q How big is Erlanger Behavioral Health Hospital?

A Erlanger Behavioral Health Hospital employs approximately 20+ people.


Q What days are Erlanger Behavioral Health Hospital open?

A Erlanger Behavioral Health Hospital is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours


Q How is Erlanger Behavioral Health Hospital rated?

A Erlanger Behavioral Health Hospital has a 2.6 Star Rating from 62 reviewers.

Hours

Friday:
24 Hours
Saturday:
24 Hours
Sunday:
24 Hours
Monday:
24 Hours
Tuesday:
24 Hours
Wednesday:
24 Hours
Thursday:
24 Hours

Ratings and Reviews
Erlanger Behavioral Health Hospital

Overall Rating

Overall Rating
( 62 Reviews )
22
1
3
1
35
Write a Review

Debra mount cornet on Google

image This place should be closed. It's a nightmare!
amedievalacare
care care

Business Response on Google Mar 28th, 2024
We greatly appreciate your feedback, as receiving feedback is incredibly important to the work we do. However, reading this was concerning, and we would be grateful to have an opportunity to gather more details so that we can best address your concerns. Please reach out to us directly at [email protected]. We hope to speak with you soon. Thank you.

Matthew Whitley on Google

image I had the pleasure of touring the Erlanger Behavioral Health Hospital on Holtzclaw this week. What I saw was a very clean, safe, and well managed hospital with plenty of available medical and administrative staff. This is a wonderful place where people can go to heal with no judgment or stigma. The employees I interacted with were compassionate and nurturing, with a level of training and expertise that gave me confidence that this is the best behavioral treatment option around Chattanooga. The programming and wide array of treatment options are unparalleled for a community of our size. Chattanooga is lucky to have this type of medical facility in our region. Thank you Erlanger Behavioral Health. Very grateful.

Business Response on Google Mar 6th, 2024
We appreciate your review! We’re dedicated to being a source of support where life-changing healing can begin.

Kristin Spencer on Google

image My son was discharged today. He told me how much they helped him and if he ever needed more help in the future he would want to go there again. I would for make that 2.5 hour drive again to go back there. Also, they called and kept me updated and were so kind. Thank you for helping my son. Ya'll were a God sent.

Business Response on Google Feb 22nd, 2024
Thanks so much for your review! We value your feedback as we remain focused on being a trusted source of support for our community.

Christopher Sanderson on Google

image I was sent here from Madison Alabama hospital. Erlanger put me in the geriatric unit even though I'm in my 30's, since I was deemed "lower risk" and they didn't have a spot for me on the regular floor unless I wanted to spend a night or two on the floor or couch of their intake room. Under false pretension I took the geriatric ward. The patients were still aggressive and out of my comfort zone (nicer ones were touchy feely and talked your head off, I'm autistic so this is a no for me). Also the place is filthy! Group therapy sessions would even be an insult to a child. Food was something I wouldn't even feed a dog. They try to lock you out of your room during the day. I saw a patient try to escape by jumping the desk and stealing a badge, I alerted staff and they looked at me like I was an idiot until they realized later that the patient was missing. They alo would not give me my normal and appropriate epilepsy medication! Don't send a loved one to this hell hole, I left in worse shape than I was beginning there!

Business Response on Google Jan 25th, 2024
Reading this is very concerning, but we are grateful that you took a moment to share. We strive to deliver clinically excellent care in a safe and comfortable environment, and it is imperative that we gather more information regarding any and all circumstances that led to this review. If you would be willing to provide more in-depth details, please contact [email protected]. Thank you.

Nia March on Google

image You said your care and to email but be honest. You can care less. Ive been trying to reach your records department for a year now. Still no response. WHERES MY MEDICAL RECORDS??? And after reading your latest reviews, nothing has changed. Still monopolizing and neglecting your patients. Class lawsuit is my next move. You know who I am and how to reach me

Business Response on Google Feb 8th, 2024
We are concerned by this feedback, but we are grateful that you were willing to share. Timely, respectful, and helpful communication is of the utmost importance to us. Please email us directly at [email protected] so that we can discuss this situation further. Thank you.

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Overall Rating

Overall Rating
( 62 Reviews )
22
1
3
1
35

Write a Review

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