Backstreet Betty’s

Jun 15th, 2023

Wonderful selection and excellent service! A must stop for shopping in Chattanooga.
Apr 10th, 2023

The owner is super friendly and the clothes are very cute!! I took my sister and friend here and they loved it!
May 5th, 2021

I appreciate the owners quote in the news. She honors her customers choice. Great business with wonderful clothes!
May 4th, 2021

Do not shop here. And if you do, look your items over thoroughly before leaving. Horrible customer service. I purchased a dress for event and ended up wearing something I already had.  A few days later I went to return the dress with tags on and receipt in hand. I had tried the dress on at home once for about a minute before deciding not to wear it. When I returned it, the owner found a rice sized spot on the dress. Now, I do not know if this was on the dress at the time of purchase (and probably wouldn't have noticed as it was so small). The owner told me it looked like I had eaten in the dress and something got on it. I told her that I tried it on once at home for only about a minute and that I had not eaten in the dress. She told me again that the stain was from food (FALSE) and insinuated that I was lying. If she couldn't take the dress back because of the teeny tiny spot (again, don't think it was from me, but no way of knowing), that is fine.. just tell me unfortunately you cannot accept it back because of the stain. Do not insinuate over and over that your customer is lying and be rude. I was baffled by the service I received.
Mar 17th, 2021