J.Crew Factory

It was fine. The store clerks were nice. I ultimately prefer shopping online as there's greater selection and better sales.
Dec 9th, 2023

Lee was terrific! He helped my wife pick out the perfect Holiday outfit! Because of him, we plan on making this store a go-to stop for all occasions!
Nov 25th, 2023

Stopped in yesterday evening to try and find some chinos (finding good pants is always a task for me lol) and was kindly greeted by Richie who then was able to help me find what I was looking for with the right size and style. I was also given some helpful information from Matt who was also working about the style I was trying to go for. I ended up buying 2 pairs of chinos and at checkout, Richie helped by providing ways to save money on my purchases, such as the J Crew credit card. They both provided extremely high-end customer service I will definitely be back (great deals and reasonable prices)! Richie and Matt deserve a raise/promotion!
Oct 12th, 2023

Thank you Jcrew for moving in here. Don't like warehouse row, so this works great for a Cleveland guy! Very reasonable prices and great selection.
Sep 11th, 2023

Aug 31st, 2023