Valvoline Instant Oil Change

The employees are always so kind, calm and patient. They are very upfront about pricing, no surprises, which I appreciate and not pushy.
Apr 3rd, 2024

Update 3/20: I reached out to the email provided in the response 3 weeks ago and have yet to hear back. Went there this past Saturday and had oil change done. 10 minutes after leaving suddenly loud grinding sound started happening while driving. I called this location and let them know and I drove back to the location with the loud grinding continuing, unsure of what it was. When I turned back into the location the grinding stopped and I looked back and saw the engine plate on the ground. Picked it up and walked it to front desk. They said they must not have secured it enough. No real apologies for their error, and when I asked them to put it back on, I was told I would need to go back in line, which was pretty insane given this was their error and was quite frightening while driving. There were 4 cars behind each bay, so the wait would have been more than an hour so I had to come back later that day, still waited in line for 30 more minutes for them to fix it. Took over 2 hours of my day and was really frustrated that there was no, we are sorry we did that, or heres a free oil change for future. I dont leave reviews on here ever but the customer service for this situation was terrible, and with the lack of any sort of acknowledgment of their error, fixing their error immediately, and any follow up from this was really concerning.
Mar 19th, 2024

Staff is great. My rep even added a coupon because I was having some extra work done on my vehicle
Mar 18th, 2024

Use Google to find coupons.. I just got $25 off a semi synthetic change.. Man, these guys work well as a team.. I had a great experience and will recommend to everyone....
Mar 12th, 2024

Omg!! These guys were awesome. Will be coming back.
Mar 1st, 2024