Gray's A /C, Heating and Electric Service

Been in business since 1992. This is the only negative review i have recieved to my knowledge. The customer stated they had called me before they contacted another service person. A check of incoming calls to my business showed the only call from the customer phone number was the original call for service. I felt the customer was attempting to scan me. If the customer was not satisfied with my service and had contact me, i would have returned to find what the problem was without extra charge. All repairs are warranty for 30 days unless another component on the equipment fails. They had call3went they where not satisfied with my service This is the only negative review i jave received Tje customer state t
Jul 19th, 2023

Greys ac repair services is abig theif he says he garantys his work he took me for $355.00 & my he desoreded my heat pump I called him and jecursrf me like a dog and then he wanted $225 .00 to come and ck it agajn do not call hlm unless u have a lot of money
Jan 28th, 2023

A friend used this company a few years ago and recommended them and apparently their standards arent the same as they were then they came out to fix my moms air conditioner they told her what they thought the problem was she asked them about how much would it cost he would not give her an answer he told her that the coil needed to be clean which he did and he told her it would be $150 which I thought was a little pricey to clean a coil but we went ahead and paid him a hour or so later the house was still hot in fact it was 84 I tried to call him back which he did not answer my mother is 79 years old and it was too hot for her to stay in the house. I called someone else they came out to fix the problem and it was something totally different so, the next day I called the Grays air conditioner Service back and told him what he did yesterday did not fix the problem he got irritated with me and told me. Well thats not what your mom told me that was wrong with it! I told him so we just paid you $150 for nothing and he just hung up on me wouldnt even talk about it. I dont think the $150 should be completely refunded I think we shouldve just at least been charge for a service call so therefore I do not recommend this place I think sometimes when you get a certain age you need to pass the torch on to someone younger. This man is 83 years old and older than my mother. He should know about people that are on a fixed income.
May 30th, 2022

Mar 11th, 2020