Allegiant
-
2055 Alcoa Hwy
Alcoa, TN 37701 - 865-342-3000
Chamber Rating
-
Andrew Tucker
Apr 19th, 2024 -
Mike W
Flight delayed for 4 hours sat on runway for 2 hours. Airport closed due to weather so we had to get off plane and Allegiant abandoned us at the airport with no food. No transportation due to weather and no hotels because they are all booked due to flight cancellations. What a trash company.
Jan 20th, 2024 -
Chokri Yassine
I am not even... my story is so horrible, I will not bother. You get what you pay for! I learned my lesson
Dec 23rd, 2023 -
Dan Carmichael
Priced fair, flights on time, no issues, flight staff was friendly. We will be glad to travel with them again.
Aug 7th, 2023 -
Emily Mitchell
If I could give them negative stars I would. I will never recommend nor fly Allegiant again. I came to the airport after receiving my luggage damaged from our arrival airport and was given the worst customer service. Cheyenne (TYS)told me there was nothing she could do for us and when we refused to sign the damage ticket since the damage was not done by us she told us we had no choice or our bag would not fly. We proceeded to sign and write that it was damaged by the airline and she told us we couldnt do that. We resigned the paper and she had the nerve to look at the customers behind us in line and fellow workers and say did anyone just witness that and held up the paper we had wrote as we walked away.This is the most unprofessional and disrespectful customer service I have ever witnessed. She explained to us that we should have waited at the airport on Friday for an hour and 15 minutes because no one was at the counter because they all take breaks at the same time because they work long hours. We trust these airlines to make our family vacations/work trips go smooth and this was the worse experience I have ever had with an airline.
Mar 6th, 2024
Contact Info
- 865-342-3000
Questions & Answers
Q What is the phone number for Allegiant?
A The phone number for Allegiant is: 865-342-3000.
Q Where is Allegiant located?
A Allegiant is located at 2055 Alcoa Hwy, Alcoa, TN 37701
Q What is the internet address for Allegiant?
A The website (URL) for Allegiant is: https://www.allegiantair.com/airports/mcghee-tyson-airport
Q How is Allegiant rated?
A Allegiant has a 3.0 Star Rating from 56 reviewers.
Ratings and Reviews
Allegiant
Overall Rating
Overall Rating
( 56 Reviews )Andrew Tucker on Google
Mike W on Google
Flight delayed for 4 hours sat on runway for 2 hours. Airport closed due to weather so we had to get off plane and Allegiant abandoned us at the airport with no food. No transportation due to weather and no hotels because they are all booked due to flight cancellations. What a trash company.
Chokri Yassine on Google
I am not even... my story is so horrible, I will not bother. You get what you pay for! I learned my lesson
Dan Carmichael on Google
Priced fair, flights on time, no issues, flight staff was friendly. We will be glad to travel with them again.
Emily Mitchell on Google
If I could give them negative stars I would. I will never recommend nor fly Allegiant again. I came to the airport after receiving my luggage damaged from our arrival airport and was given the worst customer service. Cheyenne (TYS)told me there was nothing she could do for us and when we refused to sign the damage ticket since the damage was not done by us she told us we had no choice or our bag would not fly. We proceeded to sign and write that it was damaged by the airline and she told us we couldnt do that. We resigned the paper and she had the nerve to look at the customers behind us in line and fellow workers and say did anyone just witness that and held up the paper we had wrote as we walked away.This is the most unprofessional and disrespectful customer service I have ever witnessed. She explained to us that we should have waited at the airport on Friday for an hour and 15 minutes because no one was at the counter because they all take breaks at the same time because they work long hours. We trust these airlines to make our family vacations/work trips go smooth and this was the worse experience I have ever had with an airline.
Overall Rating
Overall Rating
( 56 Reviews )Write a Review
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