Hy-Vee Pharmacy

Audrey Sexter _{on Google}

Mar 25th, 2024

Ive tried giving them the benefit of the doubt, but the drive-through has been CONSISTENTLY very, very slow. Without fail, Im in that line for 30-45 minutes. I realize a drive-through is a luxury, but the alternative of going inside isnt really any more efficient.

Victoria Hartley _{on Google}

Feb 22nd, 2024

I intentionally wait to be called because at least then I know my prescription is ready. I don't want to haul my baby into the store with me so I use the drive thru. Instant regret due to the 20 minute wait per car but have to wait because I'm blocked in with my frustrated baby. Also what is the point in having a number to text when your prescription is never waiting for you? An hour to grab it while I waste my fuel and it's still not ready. However it doesn't matter how many times people complain because the problem is never corrected. Sincerely irritated.

brittany m _{on Google}

Jun 29th, 2023

I had picked up a prescription the other day and was not pleased with the customer service at all. Not towards me directly, but to this older lady that was waiting for her prescription. She had asked the worker a question and the worker had talked back to her in a very negative tone and attitude and told her Im a little busy right now when she asked about her other item. No matter how busy you are, customers come first.

Chris Lather _{on Google}

Mar 15th, 2023

The last several times I have come here, I wait at least 3 hours from the time my prescription was called in. It's never ready when I'm here, and often times they are unable to find my prescription at all.

Kiko Bohn _{on Google}

Feb 8th, 2023

Why is it you can't get a prescription called in and pick it up the same day anymore? I have never had this many problems get a prescription filled! To top of off when you go to pick it up 5 hours after it was called in and you ask why it's not done all you get is a rude answer back!