Hy-Vee Pharmacy

This pharmacy processes need some improvement. I have had issues with them forgetting to put the correct amount of medication in bottles, and yesterday I received notification that my prescription was ready only to be told when I arrived that they would have to "wait for more stock of the item to arrive in" so I went home and an hour later they messaged me again saying my prescription was ready so why was I told it wasn't in stock?
Mar 28th, 2024

Found just what I needed
Apr 2nd, 2023

Incredibly unhelpful and rude staff. They do not care about their job and view every customer as an inconvenience.
Feb 3rd, 2023

Feb 1st, 2022

I have never had a problem with a pharmacy as long as I have had a GoodRX card. Today I ran into the most rude staff at the pharmacy on Louise! I had checked my GoodRX app on my phone while at the Dr Office to see who had the lowest price for Augmentin. It was HyVee. When I picked up the prescription I was charged 15.15 and the price on the app said 9.25. I questioned the Tech and the Pharmacist about the price, showed them the price listed on my phone and they said to me "Oh it changes all the time!" They didn't bother to check into it or call GoodRX. I have never had a problem in the years I have used GoodRX with a price discrepancy!! So I called GoodRx myself and Vanessa at GoodRx reassured me the correct price was 9.25 to be charged. She called the HyVee Pharmacy on my behalf and asked them to try something different to accommodate the correct price and they refused! Great customer service you give to the people that patronize your business! Shame on all of you for your rude service! I will be taking my business elsewhere! There is definitely a reason I do not shop at this store!
Jan 31st, 2022