Sioux Falls Customer Experience Center
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905 S Highline Pl
Sioux Falls, SD 57110 - 800-888-1300
Hours
Chamber Rating
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SDShort94
If you like getting nickel and dimed to death, go with midco. Literally any chance they see to make an extra buck off you theyll do it. Its not just me, ask literally anyone else who has ever gave midco their money. Midco: PROMOTION! Heres a great rate for internet! Lets suck you in to starting service with us! 3 months later: why am I getting charged $80 for 250mb internet? Call and get it back to promotion prices for another 3 months or whatever the time cycle is until they screw you over again. If you enjoy constantly monitoring your ISP then I suppose Midco is for you. If not though, make sure you keep your receipts from them because I guarantee youll get a call a few months after ending service with them saying you owe them money for some random reason. I think they pick a reason out of a hat for each ex customer. I switched to bluepeak and they are by FAR a better provider. $65 a month for 1gig internet and thats including a nice modem and eero router as well as a price lock for 5 years. Set and forget internet.
Apr 2nd, 2024 -
Robert & Lori Santella
Absolutely horrible streaming live TV service with multiple prolonged delays several times daily. I have had a technician to the house many times with no fix. I pay for gigabyte internet service and have zero problems with other streaming services. Midco is insufferable. Terrible service.
Mar 30th, 2024 -
Victoria Schaaf
Mar 7th, 2024 -
Taite
Make sure you check your statements! I thought I had signed up at a specified, non-promotional cost, but apparently it was only a promotional cost that expires. I only found this out after I had been charged an additional $40 for two months because my "promotion had expired." After calling in I found out I was eligible for the same promotion I had been on, so my bill went back to the original amount. Midco got a few more dollars out of me before I noticed, and then they brought me back down to my original monthly cost after signing me up for the same "promotion." Learn my lesson and check your statements monthly, even if you have auto-pay set up, otherwise they'll get more money once your "promotion" expires. I'll be marking my calendar from now on. Service has otherwise been fine, but this doesn't bode well for this customer's satisfaction.
Mar 6th, 2024 -
Elliott B
Mar 4th, 2024
Contact Info
- 800-888-1300
Questions & Answers
Q What is the phone number for Sioux Falls Customer Experience Center?
A The phone number for Sioux Falls Customer Experience Center is: 800-888-1300.
Q Where is Sioux Falls Customer Experience Center located?
A Sioux Falls Customer Experience Center is located at 905 S Highline Pl, Sioux Falls, SD 57110
Q What is the internet address for Sioux Falls Customer Experience Center?
A The website (URL) for Sioux Falls Customer Experience Center is: https://www.midco.com/
Q How big is Sioux Falls Customer Experience Center?
A Sioux Falls Customer Experience Center employs approximately 20+ people.
Q What days are Sioux Falls Customer Experience Center open?
A Sioux Falls Customer Experience Center is open:
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Q How is Sioux Falls Customer Experience Center rated?
A Sioux Falls Customer Experience Center has a 3.3 Star Rating from 307 reviewers.
Hours
Related Categories
Ratings and Reviews
Sioux Falls Customer Experience Center
Overall Rating
Overall Rating
( 307 Reviews )SDShort94 on Google
If you like getting nickel and dimed to death, go with midco. Literally any chance they see to make an extra buck off you theyll do it. Its not just me, ask literally anyone else who has ever gave midco their money.
Midco: PROMOTION! Heres a great rate for internet! Lets suck you in to starting service with us!
3 months later: why am I getting charged $80 for 250mb internet?
Call and get it back to promotion prices for another 3 months or whatever the time cycle is until they screw you over again. If you enjoy constantly monitoring your ISP then I suppose Midco is for you.
If not though, make sure you keep your receipts from them because I guarantee youll get a call a few months after ending service with them saying you owe them money for some random reason. I think they pick a reason out of a hat for each ex customer.
I switched to bluepeak and they are by FAR a better provider. $65 a month for 1gig internet and thats including a nice modem and eero router as well as a price lock for 5 years. Set and forget internet.
Robert & Lori Santella on Google
Absolutely horrible streaming live TV service with multiple prolonged delays several times daily. I have had a technician to the house many times with no fix. I pay for gigabyte internet service and have zero problems with other streaming services. Midco is insufferable. Terrible service.
Victoria Schaaf on Google
Taite on Google
Make sure you check your statements! I thought I had signed up at a specified, non-promotional cost, but apparently it was only a promotional cost that expires. I only found this out after I had been charged an additional $40 for two months because my "promotion had expired." After calling in I found out I was eligible for the same promotion I had been on, so my bill went back to the original amount. Midco got a few more dollars out of me before I noticed, and then they brought me back down to my original monthly cost after signing me up for the same "promotion." Learn my lesson and check your statements monthly, even if you have auto-pay set up, otherwise they'll get more money once your "promotion" expires. I'll be marking my calendar from now on.
Service has otherwise been fine, but this doesn't bode well for this customer's satisfaction.
Elliott B on Google
Overall Rating
Overall Rating
( 307 Reviews )Write a Review
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