Select Specialty Hospital - South Dakota

Mar 16th, 2024

Mar 1st, 2024

DO NOT BRING OR LEAVE YOUR LOVED ONES HERE!!! Tons of neglect, negligence, and abuse going on here. I'm truly disgusted the condition of some patients leaving this facility are in. How they are still operating is beyond me. Come in for recovery and leave on your death bed!!! Hopefully now the care she deserves will be given. Thank God for the nurses at her new facility took their initial physical intake check seriously and immediately got her care. Things like this should not be happening. DO BETTER!!!
Feb 22nd, 2024

I WISH I COULD GIVE THIS PLACE NEGATIVE STARS!!! Such a huge waste of my time and energy taking a contract. I was never trained for the job I signed on for. I was yelled at by a RN because he was rude and nasty person. I was never given my breaks. My first day, they way the staff just stares and wont speak is insane. Then I was waiting and waiting for an hour to finally be told what to do and where to go by some random person. I came to work during a snow storm and got stuck because the road back to my hotel was shut down never heard a word or any kind of help about how the hospital has 2 hotels that they could have helped me with. I would definitely not recommend working at this Hospital
Jan 23rd, 2024

Everyone should be aware of the terrible practice by this facility. One of my family members is being treated at this facility and spoke with nursing staff and the charge nurses without response or changes. Since being in this facility, my loved ones pressure injuries have worsened. They were significant during his ICU stay, but they got Wound Care on Board at the previous facility and made substantial progress. Since going to this facility, his pressure injuries have worsened, and one that was nearly healed on his back has gotten much worse, which the nursing staff agreed with. He had been doing very little therapy, and when my grandmother inquired about doing passive ROM exercises, which he is in the hospital for, to rebuild strength, the nurse told my grandmother, "do it yourself," which is rude and inappropriate. She is also elderly and has limited mobility, so her functional ability and lack of training do not exactly make her a good candidate for providing physical therapy. Also, they are paying for the services your facility offers and not receiving them. He was transferred over with a most recent WBC of about 13,000 to 14,000 and never started or continued on antibiotics from the previous facility to you guys. Someone should have reviewed labs and discussed this before accepting this patient. Nobody caught that or decided to address that. I have MyChart proxy access for him and am one of my loved ones' Medical POAs. Since this happened, he decompensated, the antibiotics damaged his kidneys requiring dialysis, potentially for life and his white blood cell count is higher than ever, even when he was in Peak ARDS with pneumonia in the ICU being proned. It is climbing every day, and no one does anything about it despite the constant questioning. His most recent labs were 38,900, and nobody has batted an eye. It seems like you want your patients to do poorly. I don't know if the problems are staffing, a poor culture, nurses being shamed/retaliated against for questioning providers, or everyone lacking empathy and laziness. Still, it is management's responsibility to get to the bottom of it and fix these problems. The staff never has any idea what is happening (except for Mikayla and Trevor, they are fabulous and deserve raises). When he asks for a bedpan, they take 15+ minutes to get him, and he ends up messing all over himself, which is probably why the pressure injuries are worsening. Another abomination of a moment was when I called the night nurse and spoke with her and asked about a fungus in his sputum culture and if they were going to do any anti-fungal medications to treat it. She said, "he is already on two antibiotics; that should take care of it." I tried to explain that antibiotics could have been a contributing factor to its development and do not treat fungal infections. Her final thought when I explained that was, "he is already on antibiotics." As a healthcare worker, I am ashamed of your facility and don't know how you are still in business with these practices. Patients and their families who are not knowledgeable about the healthcare system and don't have family members who can interpret right from wrong in healthcare are sending their loved ones to you for a death sentence. You would be furious if this were your husband, wife, mother, or father. Have some compassion and do the right thing. You are either understaffed, hiring unqualified applicants, or perpetuating a culture where individuals are shamed or retaliated against for speaking up. I beg you all to please be empathetic and do the jobs you are paid to do so your patients get better instead of slowly decompensating in your care. And these are just the things that we know have happened while visiting hours; who knows what degree of awful care is happening during the night shift when families are not allowed to be present. Update, my family member has died from infection, delayed dialysis interventions, and a medication error. Staff were confirmed to break sterile technique confirmed via my loved ones medical records.
Mar 13th, 2023