Budget Car Rental

They say rental cars are boring....it was. The rental service wasn't! Thank you to the car rental service I had to travel down to Springfield, South Dakota and I had a great time!
Nov 27th, 2023

Nov 23rd, 2023

The pick up process was easy enough, however I dropped off my car at 3:00am at this locations night drop at the airport, Sioux Falls, SD with a full tank of gas, when the invoice was emailed to me I was billed for gas. I called customer service and got it taken care of, but this is a SCAM by this location. Renter beware. How many customers dont check their receipt and pay for the gas. Shame on you Budget, this is NOT a how you build loyalty.
Nov 18th, 2023

This place needs to be taught customer service skills. The guy at the counter was so rude and told 3 different lies in bout 30 min. I will never go back there.
Sep 23rd, 2023

This review is not reflective of a particular site, but Budget as a whole and their practices. We had rented 2 vehicles for our summer vacation. I had prepaid for the week. When we turned them back in the e-receipts said that we had over paid initially and both had refunds. We waited for about 1 month and nothing back on our credit card. I then called customer service and was told it would be 3-5 business days for the refund. 2 weeks later, still nothing. Called customer service again. This time told there will not be any refunds made for prepaid. My recommendation is to either NOT use Budget Car Rental or NEVER use their prepaid option they offer. Be cautious with this company. They are not doing you any favors with prepayment plan.
Sep 8th, 2023