Country Inn & Suites by Radisson, Pierre, SD

The management and staff here are welcoming and truly strive for excellence. The rooms have kitchenettes and the facilities are clean and well maintained.
Dec 26th, 2023

Clean friendly environment helpful staff great breakfast comfortable rooms. Great atmosphere.
Dec 24th, 2023

Dec 23rd, 2023

The Country Inn & Suites in Pierre, SD is hands-down THE WORST worst place I've ever stayed. The rooms were filthy with food scraps and wrappers from the last guests. The sheets were stained. No breakfast was provided. The showers had no hot water by 7:15 AM. The bathroom door (barndoor style???) didn't close because it wasn't installed correctly. No connected TV. Loud heat unit and even louder bathroom fan. I was booked for 2 nights but after just 8 hours at this place I had to get out. I contacted Expedia and the customer service representative assured me that it would be taken care of. As of 3/25/24 the property feels they are somehow justified in charging me the full amount - OVER $300 for the 2 days! We booked through Expedia who chose NOT to honor the word of their customer service agent and instead "stand by the property's decision" to refuse a refund.
Mar 21st, 2024

The bed was comfortable and the room was quiet so I did sleep well. What I didn't like is that the room looked like it had a lot of damage to it. The door was broken on the outside. There was plaster all over in the shower in weird spots. I'm not even sure if the shower had been cleaned since it kind of looked like someone took a shower in there before I got there. Drops of water on the glass door. There were stains on the walls in the bathroom and through out the room. There was dry wall mud all over the walls that hadn't been textured or painted over. The floor was dirty also. I expected more from this chain. I would've taken pics but I was tired when I got there and I had to check out early to get to work. I was in room 132. It honestly looked like someone had trashed the room and it wasn't done getting fixed yet. The gal at the front desk told me that breakfast would be from 6a-9a. When I went to check around 6:30-7, the room was dark and there was not any breakfast. There wasn't even staff at the front desk. The automatic doors when you enter the building don't work really well and I had to knock for the gal working at the front desk to let me in when I arrived.
Jan 9th, 2024