Pella Windows & Doors of North Sioux City

William Dodson _{on Google}

Sep 16th, 2021

An expensive proposition Pella is. But I suppose any home improvement is anymore. Still doing legwork checking on other brands. I'm not sure what it is about Sioux City that it doesn't have stores or outlets for major home items other than Pella.

Monica Verros _{on Google}

May 2nd, 2021

Great customer service!

Megan Pomeroy _{on Google}

Apr 2nd, 2021

Called "800" # from Pella website, went into Corporate Office. They put a service ticket into N. Sioux office & told me it could be 5 days before they call me to set up appt. I decided to call directly to N. Sioux office.. glad I did! Stephanie was extremely friendly & helpful. I sent pics of my patio door to her & they were working on locating parts immediately. My patio door is OLD, parts are no longer made. Thankfully they happened to have what I needed. Service person was at my house within a couple hours & fixed 3 things on my patio doors.

Vernell Steffen _{on Google}

Mar 7th, 2021

I like our windows, one was not working right and they had a repairman come out and fix it immediately. Great customer service

Eric Krohn _{on Google}

Jan 29th, 2021

In getting ready to retire we relocated to the NW Iowa area and when we bought our house we saw we had Pella windows and doors in an addition built 23 - 25 years ago. Our first course of action was to contact the Pella Rep out of N. Sioux City (Joe) to come and evaluate the condition of the 2, 3, and 4 panel doors we have in the 4 seasons room. While one needs to be replaced (due to contractor installation per my General Contractor) the rest were in very good condition. We needed to replace the other windows and doors in the house which aren't Pella and I was very impressed with my interaction and information provided by Joe we decided to not look any further for windows and doors and sourced all of our needs through Pella the products came in ahead of schedule and when the COVID situation affected our timeline to begin our remodel Pella of N. Sioux City was very patient to keep the products in their warehouse. I am so very impressed with Joe and Cheryl both, very helpful and you can tell customer service is a very high priority with them. I highly recommend this company and dealing with these folks.