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      Tru by Hilton Sumter

      ( 413 Reviews )

      Tru by Hilton Sumter
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      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours
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      Chamber Rating

      Verified Member
      4.2 - (413 reviews)
      249
      82
      36
      18
      28
      Read Our 413 Reviews

      Chamber Rating

      Verified Member
      4.2 - (413 reviews)
      249
      82
      36
      18
      28
      › ‹
      • James Barnes

        Stayed here on the way back from a cruise because we had to leave the hotel in Santee for so many reasons and this is all that I could find nearby at 11pm. Stayed with my wife and kids. It was just like the one we stayed in on the way to the cruise in Santee. I should've booked that one on the way back. If you want to know why read my next review I'm going to post. This Tru wasn't as good. The staff was a bit cold and it was not as clean. They did not have any soap on the bathroom, only lotion. Same with the shower. Only shampoo and lotion, no body was. We didn't really care because it was midnight when we got there and 6 am when we got up. Breakfast was the same. Besides that it was the same.
        Apr 6th, 2024

      • Kim Six


        Apr 4th, 2024

      • Mary Drayton


        Mar 25th, 2024

      • Melissa Masse

        I have stayed at many Trus but this is the worst one I have stayed at. The shower door handle was missing, black mold in the shower and baby cockroaches in the bathroom. I let the front desk know during checkout and she said the room was sprayed the day before. Well if it was they would be laying dead not crawling. I would not stay here again.
        Mar 16th, 2024

      • SHARINA MANIGAULT

        Small Family Reunion nearby. Short distance from Walmart is always a plus. Loved rooms without carpet.
        Mar 14th, 2024

      Read Our 413 Reviews

      About
      Tru by Hilton Sumter

      Ten minutes of travel will take you downtown, and 12 minutes will get you to Shaw Air Force Base. While you're with us, Wi-Fi and build-your-own breakfast are free, with a 24/7 market for any cravings. Stop by the Patriot Park sportsplex for a game, explore The O'Donnell House, tour the Swan Lake Iris Gardens, or take in a show at Sumter Opera House—all nearby.

      Contact Info

      Payment Methods

      • AMERICANEXPRESS
      • CASH
      • DINERSCLUB
      • DISCOVER
      • MASTERCARD
      • VISA

      Images

      Questions & Answers

      Q What is the phone number for Tru by Hilton Sumter?

      A The phone number for Tru by Hilton Sumter is: (803) 469-9800.

      Q Where is Tru by Hilton Sumter located?

      A Tru by Hilton Sumter is located at 2607 Broad Street, Sumter, South Carolina 29150

      Q What is the internet address for Tru by Hilton Sumter?

      A The website (URL) for Tru by Hilton Sumter is: https://www.hilton.com/en/hotels/sscscru-tru-sumter/?SEO_id=YEXTN-AMER-RU-SSCSCRU&y_source=1_OTg4MTg2NS01NDUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D

      Q How big is Tru by Hilton Sumter?

      A Tru by Hilton Sumter employs approximately 20+ people.

      Q What days are Tru by Hilton Sumter open?

      A Tru by Hilton Sumter is open:
      Wednesday: 24 Hours
      Thursday: 24 Hours
      Friday: 24 Hours
      Saturday: 24 Hours
      Sunday: 24 Hours
      Monday: 24 Hours
      Tuesday: 24 Hours

      Q How is Tru by Hilton Sumter rated?

      A Tru by Hilton Sumter has a 4.2 Star Rating from 413 reviewers.

      Hours

      Wednesday:
      24 Hours
      Thursday:
      24 Hours
      Friday:
      24 Hours
      Saturday:
      24 Hours
      Sunday:
      24 Hours
      Monday:
      24 Hours
      Tuesday:
      24 Hours

      Ratings and Reviews
      Tru by Hilton Sumter

      Overall Rating

      Overall Rating
      ( 413 Reviews )
      249
      82
      36
      18
      28
      Write a Review

      James Barnes on Google

      image Stayed here on the way back from a cruise because we had to leave the hotel in Santee for so many reasons and this is all that I could find nearby at 11pm. Stayed with my wife and kids. It was just like the one we stayed in on the way to the cruise in Santee. I should've booked that one on the way back. If you want to know why read my next review I'm going to post. This Tru wasn't as good. The staff was a bit cold and it was not as clean. They did not have any soap on the bathroom, only lotion. Same with the shower. Only shampoo and lotion, no body was. We didn't really care because it was midnight when we got there and 6 am when we got up. Breakfast was the same. Besides that it was the same.

      Business Response on Google Apr 9th, 2024
      Hi James, we apologize for the issues and inconveniences that you experienced with our service and amenities. We value our guests and strive to deliver the best accommodations possible, so we're disappointed we missed the mark. We would like the opportunity to look into this further. Could you please contact us at https://help.hilton.com/s/contactsupport or call our team at (803) 469-9800? Thank you.

      Kim Six on Google

      image

      Mary Drayton on Google

      image

      Melissa Masse on Google

      image I have stayed at many Trus but this is the worst one I have stayed at. The shower door handle was missing, black mold in the shower and baby cockroaches in the bathroom. I let the front desk know during checkout and she said the room was sprayed the day before. Well if it was they would be laying dead not crawling. I would not stay here again.

      SHARINA MANIGAULT on Google

      image Small Family Reunion nearby. Short distance from Walmart is always a plus. Loved rooms without carpet.

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      Overall Rating

      Overall Rating
      ( 413 Reviews )
      249
      82
      36
      18
      28

      Write a Review

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