Summerville Smiles Dental Office

Great customer service!! I had 2 wisdom teeth pulled, everything was easy and simple. Multiple payment options. Highly recommend!
Mar 27th, 2024

Horrible! My very first appointment i was told to arrive at 745am. When i arrived the office was completly empty! No one greeted me or anything. I waited until 8am and called, i was routed to a call center. While i was on the phone still no one showed up. The response i got was that they were in a meeting! If thats tge case dont ask patients to arrive at time your not available. This was MY FIRST APPOINTMENT. UNPROFESSIONAL.
Nov 17th, 2023

I scheduled an appointment in advance. I had the text messages and emails to confirm appointment, and even did the E-check in. I had an email less than 24 hours from appointment to remind me. I drove all the way to the office and they told me they cancelled the appointment. I did not get a call or anything. You would think with an office that calls, text, and emails your appointment and ask for your confirmation, that they would be able to stay on top of their schedule.
Nov 14th, 2023

Excellent dental service painless
Oct 24th, 2023

I have been in and out of this office with my boyfriend who has experienced incredible tooth pain. Dr. Rhiannon Fullenkamp recommended a crown for one of his teeth and it has not stopped bothering him for a month. Dr. Rhiannon had to leave the practice to move because of military purposes I believe, and my boyfriend had to go to a different clinic in moncks corner to get that tooth extracted as he couldn't eat or sleep. Rhiannon never advised a root canal to him verbatim, and stated that if the tooth didn't get better she would do everything she could to help it. He always felt like she was rushing him out of appointments for other customers(we don't have insurance.) And she just didn't seem to really care much, just wanted to rush him out of there and get to the people that probably paid more(just the vibe we got.) The front desk was always kind though. Now we're stuck paying off the crown for that tooth that he no longer has because "they can't do anything" since the Dr put that he might need a root canal in her notes, but never to him personally. The only reason he got the crown was because of her recommendation. So we're stuck paying a bill for a poor recommendation and also a bill for the emergency extraction that he had to have on that tooth. Not to mention the pain he went through for a month. Update: They sent an auto response to contact them. We literally have contacted them over a period of weeks to see if they could at least shave off some of the money we're paying for the crown that isn't there. They don't care and put an auto response so they would look like they do.
Jun 22nd, 2023