Firestone Complete Auto Care

Apr 4th, 2024

I called into the shop today and was pleasantly surprised by the customer service provide to me, made me want to drive a little further to this Firestone. Jeremiah was amazing on the phone to the customer service in the building. Alan was great as well. Thank you gentlemen.
Mar 26th, 2024

People were nice but wanted to sell four new tires when i went to get a tire fixed for a leak when all tires are year old if at all. I personally don't think it is right business practice. At least that should give other options, like change a tire or two tires. No, they want to sell four tires for thousand instead of 30 dollar patch.
Mar 6th, 2024

I took my vehicle to Firestone after visiting two competitors. The first told me that I needed $1400 in repairs before my vehicle could be aligned. The second kept my truck for 4+ hours and told me my alignment had been completed. Upon arrival to pick my truck up nothing had been done because the truck couldn't fit on their lift. I contacted your westgate location who told me they could not align my truck due to its size, but the east main location could. They even called the E. Main location for me to verify and set up the appointment. The guys at the E. Main location told me my truck needed no repairs and successfully aligned my truck. Thankfully two competitors broke my trust and lead me to Firestone. I will be a return customer.
Mar 6th, 2024

I really appreciate how quick and responsive the East Main Firestone staff is! They handle all inquires and issues with effective communication and, once fixed, if you choose to take their recommendations, your auto will run the wiser!
Mar 1st, 2024