Costco Tire Center

1:30 hours spent to preface one tire. One guy pulls car in, another guy replace a tire, third guy pull car of from lift, and last one deliver a car key to the castumer
Dec 29th, 2023

I purchased a new set of Michelin tires for my daughters car before going off to college. Purchased from Costco, Augusta. This past week she called from college, asking me for help with a flat. She found someone on campus to help with putting on the spare. I told her that the warranty paperwork was inside the car and thats all she would need to get help at the Costco Spartanburg. When arriving at the service center she was told that the purchaser, or a Costco member would have to be present in order to help. Now Im aware that corporate policies exist in our world but given the situation, wouldnt they bend these policies a little? Let me call your parents so we can work this out for you. Nope, zero chance of anyone extending a helping hand to you college student! These are opportunities that business miss! Ill leave this here without many more closing details, but $175 later and a couple of trips she has a tire. Teach your staff to be more accommodating and youll be rewarded. Cory Daniels
Dec 2nd, 2023

Very good experience. Great service, good prices. Jonathan was especially helpful.
Oct 15th, 2023

Great service kind people
Mar 22nd, 2023

Takes then forever to change tires, 2+ hour's! Go to Discount tires and you will be out under a hour most times and better customer service!...
Jan 23rd, 2023