Cook Out

Apr 5th, 2024

If I could rate it zero stars I would. NEVER GO THERE AFTER 11pm. I went there and ordered an Out west style burger tray with double fries and a sprite and a regular cheeseburger tray with bacon, lettuce and pickles and a walking taco on the side. I pull up to the window and the lady tells me my total is $32. Come to find out she chargerd me for another extra burger tray so my meal shouldve been 20 something dollars so she gives me $8 back as a refund for the extra burger tray and imsitting at the window and i made her repeat my whole order to me to make sure she corrected it and she said it was. I get my food and the out west style burger tray was not an out west style burger tray it had nothing on it but cheese and bacon and the regular cheeseburger tray i was supposed to get i never even got that, they gave me a chicken sandwich and i also didnt even get my cheerwine i ordered with the cheeseburger tray. Service is horrible at night and they act like they dont care from the deive thru person all the way down to the cooks. I would like to please speak with a GM or someone whos over this restaurant for compensation or a better resolution. Thank you
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