The Terrace
-
299 N Church St
Spartanburg, SC 29306
Hours
Chamber Rating
-
drew reardon
Mar 23rd, 2022 -
Larry Christopherson
Excellent hamburgers, the bun was grilled, hamburger was cooked just right.
Mar 16th, 2020 -
Cristin Cashion
Jan 30th, 2020 -
Lee Gosnell
Dec 25th, 2019 -
Tatyana V.
Please beware of mandatory gratuity charged under a service fee. Went in had a late evening meal on the terrace. Have been coming here for years and this is the first time that a mandatory tip( charged as a service fee) was added. When asked what the fee was the server said that the manager told them that he should charge the gratuity since were a party of 7. There was six of us. When the manager came she said it was a party of 6 that they charge. When asked why their menus weren't noted that they charge mandatory gratuity. They said that they are printing new ones, that it is a policy that they just started 6 months ago. As far as I am aware in order for them to charge mandatory gratuity they have to have it posted in the menu. My point is if you change your policy at least have the menus updated before you have the policy in effect. Ended up paying the service fee of over $35 for all of us. Will be going to a place where tips are earned and not mandatory imposed as a service fee. The service was not outstanding, definitely had better service else where and didn't mind leaving a well deserved tip, way over the 18%.
May 4th, 2019
Contact Info
Questions & Answers
Q Where is The Terrace located?
A The Terrace is located at 299 N Church St, Spartanburg, SC 29306
Q What is the internet address for The Terrace?
A The website (URL) for The Terrace is: https://www.marriott.com/hotels/hotel-information/restaurant/spamc-spartanburg-marriott/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q What days are The Terrace open?
A The Terrace is open:
Sunday: 12:00 PM - 10:00 PM
Monday: 2:00 PM - 11:00 PM
Tuesday: 2:00 PM - 11:00 PM
Wednesday: 2:00 PM - 11:00 PM
Thursday: 2:00 PM - 11:00 PM
Friday: 2:00 PM - 11:30 PM
Saturday: 12:00 PM - 11:30 PM
Q How is The Terrace rated?
A The Terrace has a 4.3 Star Rating from 9 reviewers.
Hours
Related Categories
Ratings and Reviews
The Terrace
Overall Rating
Overall Rating
( 9 Reviews )drew reardon on Google
Larry Christopherson on Google
Excellent hamburgers, the bun was grilled, hamburger was cooked just right.
Cristin Cashion on Google
Lee Gosnell on Google
Tatyana V. on Yelp
Please beware of mandatory gratuity charged under a service fee. Went in had a late evening meal on the terrace. Have been coming here for years and this is the first time that a mandatory tip( charged as a service fee) was added. When asked what the fee was the server said that the manager told them that he should charge the gratuity since were a party of 7. There was six of us. When the manager came she said it was a party of 6 that they charge. When asked why their menus weren't noted that they charge mandatory gratuity. They said that they are printing new ones, that it is a policy that they just started 6 months ago. As far as I am aware in order for them to charge mandatory gratuity they have to have it posted in the menu. My point is if you change your policy at least have the menus updated before you have the policy in effect. Ended up paying the service fee of over $35 for all of us. Will be going to a place where tips are earned and not mandatory imposed as a service fee. The service was not outstanding, definitely had better service else where and didn't mind leaving a well deserved tip, way over the 18%.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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