Crossroads South Automotive, LLC Auto Repair

Frank is the best
Apr 7th, 2024

My pastor recommended me Crossroads South Automotive, LLC shortly after I moved to SC, seven years ago, I still am a satisfied client. Frank is an amazing Christian, kind, honest; he and his professional team are great, knowledgeable, punctual, among other qualities I could list. I am one happy and grateful client. I highly appreciate and recommend this local business.
Mar 18th, 2024

Excellent! I have taken my car here for a tune - up , oil change, belts changed, today my timing belt was replaced,and I bought tires. My car runs better now than when I purchased it. Prices are more than reasonable. Before anyone does anything extra they call. I would not go anywhere else for my car repairs. Friendly staff, and just a nice welcome feeling from drop off to pick up. My car information is on the computer, so going to this one trusted Garage they always know what has been done, also can anticipate my cars future needs ( regular maintenance). I recommend Crossroads South to everyone that owns an automobille . Thank-you again to everyone at Crossroads South. Evelyn Johnson
Jan 26th, 2024

Unfortunately, I'm having to revise my review from "Fast and friendly service. Didn't cost an arm and a leg, either!" to: please take caution. This used to be our go to shop for auto mechanic needs, so please know that writing this revised review is my honest opinion as a patron. My husband had to return on three different occasions for the SAME problem and was given the following explanations: too much dirt on the alternator (the warranty expired and the info on that warranty was not shared accurately), the second replacement alternator was a faulty part (newly acquired bc warranty was out on the first one), then the third visit "the battery was bad" and they tried to charge $50 for determining that the battery was "just dead" or "not connected". Went and got a second opinion and was informed that the part was faulty and the job was not done correctly. We have asked Frank for a refund for the faulty alternator part, AT LEAST. We understand not being able to refund the whole transaction, but since the second alternator STILL should have been under warranty, where is our refund on this part? As of 5/25/23, no one from the shop has reached out to my husband with an explanation and he has not received a dime for the second faulty alternator part that did not work. We have always paid our bill at this shop, with the exception of the $50 charge for the battery and that shouldn't have been a fee at all considering that "fix" was a result from the faulty alternator which caused the battery to die in the first place. We are highly disappointed in the service and the lack of response to make this right. We will not be returning or referring anyone to this shop. Services: General repairs & maintenance, Auto engine diagnostic
Jan 4th, 2024

Highly recommend. Have used them for a long time. Service is always quick and the crew is always helpful.
Dec 5th, 2023