James Darby Well Drilling LLC

Incredible experience. Called and they were VERY backed up but said they would try to get me worked in as soon as possible. Two hours later, got a call and a crew was available short notice. They were at my house in 1 hour, quickly diagnosed the problem, replaced 20 gallon tank and switch, and were out of here in less than 45 minutes. Team was VERY knowledgeable and friendly. All around great experience. Would strongly recommend these folks. Service: Pump repairs & installation
Sep 16th, 2023

Mar 29th, 2023

Jam up service, quick and at a fair price. Great group of guys! Service: Pump repairs & installation
Jan 5th, 2023

Dec 14th, 2022

Called this company because a friend of mine had heard great things about this company. I was needing my well evaluated because i know its old and not dug to proper specifications now. I WILL NEVER USE THIS COMPANY! The only reason being because of the customer service i had over the phone. Didn't answer the first time i called so left a voicemail and someone. called me back. During that phone call the women on the phone continuously cut me off and spoke over me. It seems she didn't understand what i was looking for. She also told me i need to just dig well out and gave me pricing over the phone. ( i did appreciate the pricing over the phone.) I don't know about you but im not going through with anything unless i have someone come out and give me an estimate of what i really need. Which when i asked she told me what i needed and wouldn't get someone out to me. So main reason i will never use this company is because the customer service i got on the first ever phone call with your company. I do hope you will spend some time training your CSR's better because you lost my business before you even had a chance to come out to my home.
Aug 7th, 2023