Hertz Car Sales Rock Hill

First off they need additional agents at this location, but it is not like corporate will see this. The agents here worked so hard for us to try to get us a vehicle. I reccomend coming before the allotted time slot incase something needs to be worked out. Thank you to the very patience two front desk agents and thank you expressly to the one that was on the phone for us.
Apr 13th, 2021

Anderson rd in rock hill needs help!! Maybe I came on a bad day or something. I was told a rental was available over 48hrs prior. Went to get it waited over 20min. When I asked the associate on the computer was everything ok he said they are trying to figure stuff out there wasn't enough rentals. I figured he could of said that when I walked in . There were people waiting after me as well. I felt bad for them, he probably didn't tell them nothing either, just sitting there looking thinking your gonna get a rental.. if you don't know what you are doing just say that. Time is valuable!!... but I had to go, so I left.🤷🏾‍♀️.
Apr 10th, 2021

I absolutely HATED my experience with this business! Made a reservation a little over two weeks ahead of time for a 7 passenger vehicle; got to my RSVP(which was at 5pm- they close at 6.)(So do their competitors) only to be told they don’t have a vehicle for me. Tried to give me a 5 passenger vehicle to say we’d have to strap the other two on top 🙄 Unacceptable! I asked why wasn’t I given a courtesy call or email and I was told, “Our phones have been ringing off the hook” 🙄 Whatever! Y’all had TWO WEEKS to make accommodations for my RSVP or to let me know you couldn’t! Trip RUINED!!
Mar 25th, 2021

Oct 27th, 2020

Great service sales man was very nice and explained every detail on our chrysler pacifica.my next SUB will defenetly will perchance at Hertz.
Oct 20th, 2020