Rock Hill Screen Printing

First of all, I don't leave reviews. It's just not something I do often. Something or some service has to be really good or really bad for me to take the time to do this. The company I work with reached out to Rock Hill Screen Printing to print our companies first ever logoed anything! We had about 30 hats made for our first order. I've ordered hundreds if not thousands of shirts and hats and other items over the years with the different companies I've been with, so I'm used to the process. Or I thought I was. I decided to email what I was wanting yo the email address from their website. That's just easier for me than a phone call, even though from what I thought, a phone call would expedite things. I was perfectly fine sending an email, not getting a response for 3 4 or 5 days. Maybe a week. I was pretty shocked when I got a response back the same day. Kelsey was who replied. I was so impressed with her and their level of customer service, so I'm here now hopefully convincing others to at least reach out and give them a shot. Kelsey was phenomenal. We emailed back and forth quite a bit, getting everything perfect for the logoed hats. Depending on the time of day I'd send an email, she was always back to me that same day. What we wanted done, she and they nailed it! I had proofs back in no time. The changes I asked for were also back in no time. We were so impressed with Kelseys attentiveness, kindness and professionalism that we didnt bother getting prices from anyone else, something we intended to do. As far as I was concerned, she earned our business. We placed the order and from previous experiences didnt expect the hats for 3 weeks, at the earliest. When I recieved an email later the following week that the hats were ready, I had to check with them, TWICE, just to make sure that was accurate and not a mistake. We drove to their office fully expecting it to have been a mistake, they were ready way to early. It was no mistake. They were ready. And perfect. Kelsey couldnt have been any better. I hope she gets to read this. Thank you Kelsey! You by far exceeded our expectations! Thank you for a wonderful experience and you will be hearing from us again soon.
Mar 26th, 2024

Myself and company love working with Rock Hill Screen Printing. Great service, hospitality, and professional results.
Feb 7th, 2024

Super responsive and quick turn arounds. I really like the updates along the way and the product is awesome. They embroidered my teams jackets and they turned out awesome!!!
Dec 24th, 2023

Worked with RHSP for multiple orders. They have been absolutely wonderful & the products have been even better!
Dec 6th, 2023

Staff was friendly and knowledgeable. They made the process quick and easy providing top quality on time
Nov 3rd, 2023