DW Diesel Repair LLC

Fast,efficient,these guys know exactly what they're doing
Mar 18th, 2024

AG Transfer LLC of Charleston, has used Devin and his team over 2 years. We have a continuously growing truck and chassis fleet that DW Diesel helps maintain and keep us on the roads. Always great communication and quality work and expertise with these guys!
Mar 15th, 2024

I brought my truck here on a insurance claim, talked to the Owner Devin told him it was a insurance claim. Sent a picture of how my truck looked and what was needed. He told me yes we can fix it,he towed the truck to his shop. Truck sat there a week,cool I know you have a lot of work no sweat. He calls me after that week and told me hey I'm a small business so before I can order your hood and bumper you will have to bring the money $6000),I told him well hold off on that then and let's make sure it gets started before we go any further because if it doesn't start then they can total it!! After another week of working on it he gets it started call me and says hey just wondering when you will come and make the payment for your truck. I told him I'm out of town so it would be Wednesday or Thursday of that week. He said cool so after I hung up I texted and said hey can I pay over the phone and you just leave keys and truck outside of gate. After a hour he calls and says what do you mean leave the keys outside the gate you owe me over $6000,I said how when you said you couldn't buy the part? He replied the insurance company said I could!! 1st off the insurance company wrote the check in my name,and I have the right to go to anyone to do repairs I asked for you to get it started and that was it. You don't control the insurance money I do regardless if it was written to me or anyone else you got paid for what you told me you could handle i seeked another place that bought the part AFTER I paid your bogus restock fee of $1200.So be honest with yourself after I called the cops to your establishment you knew you was wrong! THANKS AGAIN FOR BE SUCH A AWFUL EXPERIENCE
Mar 15th, 2024

If you value professionalism, communication, and trust then use this shop. Spoke with Devin about repairing a broken trailer tongue. Sent him photos and he said they could do it and got me on the schedule. Showed up the next morning and repaired it despite other challenges they faced that were unrelated to this job. Fantastic work and nice folks.
Mar 4th, 2024

I would stay away if I was anyone, these reviews are definitely from friends! Nothing professional about this business This dude does what he wants when it comes to customer service! Let just say you never fix or order something without talking to your customer 1st! SCAM SCAM SCAM ROOKIE
Feb 26th, 2024