SKECHERS Factory Outlet

My wife and I went to buy shoes and found the store well stocked but the isles are tight to the point that you must turn side ways to pass another person. They only had about 5 one person benches in the whole store to sit on as you tried on the shoes and as an outlet the place was crowded with people, thus you were forced to try on your shoes standing in a tight isle. The store has plenty of places for benches and my wife asked the staff why there wasn't any more benches that what they had and was told it was a fire hazard. The fire hazard is the isles. Needless to the say the staff could care less if you bought something or not. Love Sketchers, but won't be buying them from this place.
Apr 8th, 2024

Very disappointed in the service I received or should I say didn't. I wanted to purchase a shie but ny Suze was above my head after trying for 5 minutes to get a staff member I gave up and moved on. I ended up finding 1 pair and one for my husband. We went to pay, no hello- just an "over here" we moved over the next words out of her mouth were" are you saying cash?" I tried to converse with her but she responded with I need to know how you are paying. Then she put one pair of our shoes in a great drawstring bag then put the second in a plastic bag. I asked for a second bag with drawstring and she said she couldn't because she had to save them for other customers. Just ridiculous.
Mar 27th, 2024

I go through about three pairs of sneakers each year. I have been wearing Brooks and New Balance. I decided to try Skechers. First i tried their outlet store in Carolina Forest. I walked out of there due to non-existant customer service. Today I tried their store near North Myrtle Beach. Again store help was non-existant, but I was able to find my size. Turns out these sneakers were buy one get one half price. I only needed one pair which then should have been 25% off. The cashier insisted on charging full price. I guess I will continue to wear New Balance and Brooks. Common sense and good customer service does not exist in Skechers. Their loss.
Mar 18th, 2024

I LOVE MY SKECHERS!!
Mar 1st, 2024

The worst experience returning a pair of Sketchers at the Tanger outlet. My husband had a pair of shoes for 3 DAYS and the soles started separating. The female returning them was extremely rude and loud and made a huge spectacle about us returning them WITH a receipt. Wont return and Sketchers should screen better before they allow such RUDE & OBNOXIOUS people to be employed.
Feb 17th, 2024