THE CITIZENS BANK

Do you pay your employees 13 per hour? This is nuts. 18 to 20 is the minimum in a bank. How can you expect happy employees? This is crazy.
Mar 4th, 2024

Always friendly with quick service. The inside is always nice, clean, and welcoming.
Jul 8th, 2022

Love this Branch! Joy set up a checking account for me and was very thorough with it. Angela also made it a point to come and introduce herself. They treated me like they've known me forever. Its A comfortable environment and I received wonderful customer service TY.
May 15th, 2022

The black experience is what I will call this and indeed was it one. Someone I did work for wrote me a check drawn on The Citizens Bank. I went through the drive-thru with proper ID to cash it. The teller asked are you depositing or cashing? I advised that I did not have an account with them, to cash the check. She says that you need to come inside. Which is not an issue but then you need to have signs stating that if youre not a customer come inside. When I went in she had given the check to the Manager who literally called to verify it. A $672.00 check! It was still the look I got walking into the branch as I approached and the overly aggressive trying to be friendly attitudes. Go elsewhere, because banking while black exists. Not to mention that they dont have one brown face on the board or in this particular branch.
Sep 27th, 2023