Vecasa
-
9 New Orleans Rd Suite 103
Hilton Head Island, SC 29928 - 843-972-3922
Chamber Rating
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Carl Urie
Turnkey vacations made it possible for me to rent a beautiful beach condo 5 min from beach in the beautiful shipyard plantation on Hilton head island. Very seamless process and a good fall rate. I would use them again in a minute.
Jun 13th, 2022 -
Emma Swanson
I had an issue with a reservation of mine and instead of working with me I kept getting canned answers back. Dont expect personal service with these people at all. It has been 2 months and I am still waiting on a resolution or even a person to give me a thoughtful response to my issue. I have asked multiple times for a supervisor or person to talk to and I just get back their standard canned responses. Youre better off renting with anyone else but them
May 14th, 2022 -
Brenda Schmidt
Wow. I have not encountered anything so disappointing. I booked via AirBnB. Three weeks out, with COVID spiking and traveling with elderly parents and days after the city declared a state of emergency; I asked to move my reservation out a few months to an open week. First response was that the policy is to allow only reservations to move out into the same month if I am within 30 days of travel. (Ok, I think...so much for kindness to bend the rules). Then I got a note in writing from them, indicating the the November dates would work. Great, I asked them how to change the booking. They then came back saying no-go because my original trip in Sept and those dates are in November. Ok, so now I think I will travel solo being careful for a quick trip and I ask what the rate difference is to change from a week to a two day trip. I get a quote. Great, I ask them to book it. Now they come back and say they will not honor the new quote. Their properties look amazing, however, their service for anything that needs a human consideration is HORRIBLE.
May 13th, 2022 -
Heidi Woodard
This was our first time using this vacation company. The unit we stayed in was perfect. Very clean, updated, and well stocked. Walk to the beach was easy. Would definitely stay here again.
Mar 21st, 2022 -
Miracle M
This vacation home was beautiful!! The fact it was in a gated community was also amazing. You had horse trails for a fee, you could visit the light house, the boardwalk and shops, go kayaking, bike riding or a simple walk. Carolina coffee crumbs was one of the best coffee spots with beach blanket coffee that was to die for (it's an alcoholic beverage) Also Georgia was 1hr away which was beneficial. Staff was very nice and was available if needed.
Mar 17th, 2022
Contact Info
- 843-972-3922
Questions & Answers
Q What is the phone number for Vecasa?
A The phone number for Vecasa is: 843-972-3922.
Q Where is Vecasa located?
A Vecasa is located at 9 New Orleans Rd Suite 103, Hilton Head Island, SC 29928
Q What is the internet address for Vecasa?
A The website (URL) for Vecasa is: https://www.turnkeyvr.com/hilton-head-south-carolina
Q How is Vecasa rated?
A Vecasa has a 4.3 Star Rating from 102 reviewers.
Ratings and Reviews
Vecasa
Overall Rating
Overall Rating
( 102 Reviews )Carl Urie on Google
Turnkey vacations made it possible for me to rent a beautiful beach condo 5 min from beach in the beautiful shipyard plantation on Hilton head island. Very seamless process and a good fall rate. I would use them again in a minute.
Emma Swanson on Google
I had an issue with a reservation of mine and instead of working with me I kept getting canned answers back. Dont expect personal service with these people at all. It has been 2 months and I am still waiting on a resolution or even a person to give me a thoughtful response to my issue. I have asked multiple times for a supervisor or person to talk to and I just get back their standard canned responses. Youre better off renting with anyone else but them
Brenda Schmidt on Google
Wow. I have not encountered anything so disappointing. I booked via AirBnB. Three weeks out, with COVID spiking and traveling with elderly parents and days after the city declared a state of emergency; I asked to move my reservation out a few months to an open week. First response was that the policy is to allow only reservations to move out into the same month if I am within 30 days of travel. (Ok, I think...so much for kindness to bend the rules). Then I got a note in writing from them, indicating the the November dates would work. Great, I asked them how to change the booking. They then came back saying no-go because my original trip in Sept and those dates are in November. Ok, so now I think I will travel solo being careful for a quick trip and I ask what the rate difference is to change from a week to a two day trip. I get a quote. Great, I ask them to book it. Now they come back and say they will not honor the new quote. Their properties look amazing, however, their service for anything that needs a human consideration is HORRIBLE.
Heidi Woodard on Google
This was our first time using this vacation company. The unit we stayed in was perfect. Very clean, updated, and well stocked. Walk to the beach was easy. Would definitely stay here again.
Miracle M on Google
This vacation home was beautiful!! The fact it was in a gated community was also amazing. You had horse trails for a fee, you could visit the light house, the boardwalk and shops, go kayaking, bike riding or a simple walk. Carolina coffee crumbs was one of the best coffee spots with beach blanket coffee that was to die for (it's an alcoholic beverage) Also Georgia was 1hr away which was beneficial. Staff was very nice and was available if needed.
Overall Rating
Overall Rating
( 102 Reviews )Write a Review
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