The Citizens Bank

So very thankful for Duffy Scarborough and team in helping us over the last several months through the mortgage process. I appreciate the thorough communication and explanation throughout the entire process. I look forward to working with them further!
Apr 22nd, 2023

Nice bank but not open to new customers or helping someone thats NOT one of theirs. I had some 30 year old savings bonds I wanted to redeem. ANY bank can redeem them for me. They said they couldnt, and only would do it for customers. Well I walked across the street to FIRST CITIZENS BANK. No issues, very friendly, knowledgeable and helpful. They didnt even mention me having an account. I actually had to ask. They didnt hold my business hostage in order to help me. The only reason I didnt open an account with them on the spot is because I didnt have my social security card. Im going back next week. When you take the time to drive to a place and they dissappoint you, ya cant help but get a ONE STAR. After I redeemed my bonds I walked back to them and asked them why they couldnt do it. They just said It was thier policy. They were not rude or anything, just not very helpful.
Mar 18th, 2022

Horrible branch. Will never do business with them again.
Mar 10th, 2022

Aug 25th, 2020

Nice workers
Oct 4th, 2017