Go Store It Self Storage

Hi, R. We are thrilled to learn that you had a positive experience with us!

Hi Sarah, First and foremost, we want to extend our sincerest apologies for any distress or inconvenience the recent changes in our pricing may have caused you. We deeply value your loyalty and the trust you've placed in us over the past three years, and we understand how unsettling it can be to encounter significant adjustments like this.Please allow us to share some context regarding the adjustments to our unit pricing. The decision to revise our rates was not made lightly and is a reflection of the broader market dynamics that affect our industry. These include, but are not limited to, rising operational costs, real estate values, and the need to invest in facility maintenance and security enhancements to ensure the quality and safety of your stored items. Our aim is to balance these factors meticulously while continuing to offer competitive and fair pricing to all our customers.We recognize that removing discounts can further exacerbate the impact of a price increase. It's important to us that you know we are exploring various ways to offer value to our customers, whether through improved facilities, additional services, or future promotional offers.We genuinely appreciate your feedback and would welcome the opportunity to discuss this matter further with you. Our customer service team is committed to finding a solution that might better suit your needs and address your concerns. Please feel free to reach out to us directly at (864) 234-0600.Again, we apologize for the frustration and inconvenience this situation has caused. We're hopeful for the opportunity to restore your confidence in our services.Team GSI 3/21/24

Hi, Raymond. We appreciate the kind words and are glad we could provide you with a positive experience!

Hi, Michelle. Thanks for taking the time to share your positive experience. We truly appreciate it!

Thank you for your positive review, Shannon! We're glad to hear that Keisha provided excellent service and made your renting experience quick and easy. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us at (864) 234-0600.